Customer Service Assistant

TN United Kingdom; Tonypandy; On-site; Part time

Job summary

A leading company in the UK is seeking a Retail Sales Assistant for 16 hours a week in Tonypandy. This role offers the Real Living Wage and various benefits, including flexible hours, annual leave, and personal development opportunities. The ideal candidate should have customer service experience and excellent interpersonal skills.

Benefits

Simply Health plan

Discount scheme

Pension contributions

Life Assurance

20 days annual leave (pro-rata)

Qualifications

• Some customer service experience preferred.
• Excellent interpersonal skills required.

Responsibilities

• Serve customers and exceed their expectations.
• Ensure compliance with health and safety, cash, and stock management.

Skills

Customer Service

Interpersonal Skills

Job description

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We currently have an opportunity for a Retail Sales Assistant to work 16 hours a week in our outlet at Tonyrefail.

What we are looking for:

• A good appreciation of customer service
• No experience necessary as full training will be given
• Hardworking and reliable
• Polite and professional
• In order to comply with petrol licensing regulations, you must be over 18

What is in it for you:

• Option to join our Simply Health plan, which includes Dental, Remote GP Services, Physio, and more
• The salary for this role is the Real Living Wage
• Flexible working hours per week
• 20 days annual leave (pro-rata)
• Access to our Discount scheme
• Pension contributions
• Life Assurance (up to 4 times annual salary)
• A strong culture of safety and compliance principles driven by our Safety F1rst and Doing the Right Thing initiatives
• Focus on personal development and talent to support colleagues in thriving within a fast-paced environment

About the role:

Using your excellent customer service skills, you will be responsible for serving customers and exceeding their expectations.

Complying with company policies regarding health and safety, cash management, and stock management, you will help ensure the store remains compliant and sales targets are achieved.

About you:

You should have some customer service experience and excellent interpersonal skills. Experience in a retail store and the ability to deliver success enthusiastically and positively are preferred.

What you’ll receive:

The role offers a salary of £12.00 per hour (the Real Living Wage), along with benefits such as discount schemes, pension contributions, and support for your personal and professional development.

Our strong safety and compliance culture, driven by initiatives like Safety F1rst and Doing the Right Thing, combined with learning and development programs, will support your growth within our fast-paced environment.

Working for us:

With a network of 83 locations across the UK, we offer opportunities for progression within a FTSE100 company that has demonstrated consistent growth. Our partnerships with Spar, Shell, and Gulf enable us to expand across various business areas. In 2021, we launched our Retail Academy to support internal career advancement.

The successful candidate will be offered employment under Certas Energy's terms and conditions.

Certas Energy Ltd is an equal opportunities employer.