Scheduler

E-METRIXX; Oldbury; On-site; GBP 26,000; Full time

Job summary

A Social Housing Company is seeking a Scheduler to enhance customer service and manage appointments efficiently. The role involves coordinating schedules with tradespeople and ensuring residents receive timely assistance. Ideal candidates will possess strong communication skills and the ability to multi-task effectively. This position offers a competitive salary and various benefits, including increased holiday after one year and a range of perks.

Benefits

Annual Holiday Increase

Long Service Awards

Perkbox

Volunteer Day

Qualifications

• Experience working in a call centre environment.

Responsibilities

• Provide excellent customer service to residents and customers.
• Arrange appointments for residents with tradespeople.
• Log current jobs onto our job management system.

Skills

Communication

Multi-tasking

Attention to Detail

Job description

Job Opportunity: Scheduler at Social Housing Company

R9 Recruitment is excited to announce an opportunity for a Scheduler to work on behalf of a Social housing company.

Salary: £26,000

Benefits

• Annual Holiday: Increase after 1 year of service, up to a maximum of 5 additional days.
• Long Service Awards: Continuous service is rewarded at key milestones.
• Perkbox: Enjoy perks ranging from free coffees and cinema tickets to trips away and much more.
• Volunteer Day: Paid yearly volunteer days for a worthy cause.

Responsibilities

• Provide excellent customer service to residents and customers.
• Arrange appointments for residents with tradespeople in a cost-effective and organised manner.
• Handle queries from residents and manage appointment changes.
• Reschedule appointments using our planning tools.
• Log current jobs onto our job management system/database.
• Collaborate with Supervisors and tradespeople to organize and schedule work.

Requirements

• Experience working in a call centre environment.
• Ability to multi-task and meet deadlines and targets.
• Excellent communication skills and attention to detail.

If you are interested in this role, then please click apply.