Receptionist

Serco Limited; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a vibrant team at a leading leisure centre, where your passion for customer service will shine. As a Receptionist, you'll be the first point of contact, ensuring visitors receive exceptional service in a friendly and professional environment. This role offers both part-time and full-time opportunities, allowing you to contribute to community health and well-being. With excellent training and development opportunities, plus perks like free gym membership, this position is perfect for those looking to make a meaningful impact while enjoying a supportive workplace culture. Apply today and start your rewarding journey!

Benefits

Free Gym Membership

Discounted Classes

Free Safeguarding Training

DBS Check

Excellent Development Opportunities

6% Employer Matched Pension Contribution

21 Days Annual Leave + Public Holidays

Life Assurance up to 2x Base Salary

Qualifications

• Experience in customer service, particularly in busy environments.
• Good communication skills and ability to handle cash.

Responsibilities

• Provide information and service to customers at the leisure centre.
• Handle customer queries face-to-face, via email, and over the phone.

Skills

Customer Service

Communication Skills

Cash Handling

IT Proficiency

Sales Experience

Education

Customer Service Qualifications

Job description

Location:HinkseyLeisure Centre, OxfordOX1 4PZ

Working Hours:Part time (16 hours per week) and Full time (40 hours per week) are available to cover a mixture of early and late shifts including weekends.

Salary:£13.16 per hour + Excellent benefits

Here at Oxford Community Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day'. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a part time and full time Receptionist to join our team.

As the Receptionist you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.

We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities. You will also receive free gym membership for you and a family member across our fantastic leisure centres!

Serco manages these facilities on a day-to-day basis on behalf of the Trust.

About you

The successful candidate will be a passionate and enthusiastic individual who like the members of staff at Oxford pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when needed.

We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment including sales experience if possible.

You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems. It is desirable that you hold any customer service qualifications as well.

If you feel like you meet the above criteria and are looking for a new and challenging and varied role, please apply today.

Why Serco

Meaningful and vital work: Working within Leisure means that you'll play a critical role in ensuring that the communities we serve receive exceptional service and you'll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A world of opportunity: It takes a diverse team to support our Leisure business and we're big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you'll find all the opportunity you need to evolve your career.

Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.

What we offer

• Free membership at the Centre plus heavily discounted use of classes and facilities.
• Free safeguarding training and DBS check
• Excellent Development and Training Opportunities
• 6% employer matched pension contribution
• 21days annual leave + Public Holidays (Pro rata for part time)
• Life assurance up to 2x base salary
• For all Leisure benefits please see link below

  Employee Benefits (moreleisure.com)

#leisurejobs

Location:HinkseyLeisure Centre, OxfordOX1 4PZ

Working Hours:Part time (16 hours per week) and Full time (40 hours per week) are available to cover a mixture of early and late shifts including weekends.

Salary:£13.16 per hour + Excellent benefits

Here at Oxford Community Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day'. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a part time and full time Receptionist to join our team.

As the Receptionist you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.

We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities. You will also receive free gym membership for you and a family member across our fantastic leisure centres!

Serco manages these facilities on a day-to-day basis on behalf of the Trust.

About you

The successful candidate will be a passionate and enthusiastic individual who like the members of staff at Oxford pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when needed.

We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment including sales experience if possible.

You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems. It is desirable that you hold any customer service qualifications as well.

If you feel like you meet the above criteria and are looking for a new and challenging and varied role, please apply today.

Why Serco

Meaningful and vital work: Working within Leisure means that you'll play a critical role in ensuring that the communities we serve receive exceptional service and you'll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.

A world of opportunity: It takes a diverse team to support our Leisure business and we're big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you'll find all the opportunity you need to evolve your career.

Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.

What we offer

• Free membership at the Centre plus heavily discounted use of classes and facilities.
• Free safeguarding training and DBS check
• Excellent Development and Training Opportunities
• 6% employer matched pension contribution
• 21days annual leave + Public Holidays (Pro rata for part time)
• Life assurance up to 2x base salary
• For all Leisure benefits please see link below

  Employee Benefits (moreleisure.com)

#leisurejobs