Receptionist

Boundary Outlet; Halam; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail destination is seeking a Receptionist to join their team. In this role, you will be the first point of contact for visitors, providing excellent customer service and managing reception operations. The ideal candidate will possess strong communication skills and a professional demeanor, with opportunities for training provided for those new to the role.

Benefits

Company Pension Scheme

Employee Assistance Programme

Long Service Awards

Store Discount

Free Parking

Subsidized Meals

Learning & Development Training

Qualifications

• Friendly and approachable individual with excellent customer service skills.
• Strong verbal and written communication abilities.
• Highly organized with the ability to multitask.

Responsibilities

• Greet and assist visitors and staff in a friendly and professional manner.
• Answer phone calls, respond to emails, and handle general enquiries promptly.
• Manage visitor logs, appointments, and bookings.

Skills

Customer Service

Communication

Organizational Skills

Tools

Microsoft Office

Job description

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Base pay range

Job Title: Receptionist

Location: Boundary Outlet - Grantham

Hours: 35 hours a week working 5 days out of 7

About Us:

Boundary Outlet is a premier retail destination offering exceptional brands at outlet prices. Our team is dedicated to providing excellent customer service, and our Receptionists play a key role in creating a welcoming and professional first impression for all visitors.

Role Overview:

As a Receptionist, you’ll be the face of Boundary Outlet, providing a warm welcome to suppliers, and visitors. You’ll manage our main reception operations efficiently and support the team with administrative tasks to ensure smooth day-to-day operations.

Key Responsibilities:

• Greet and assist visitors and staff in a friendly and professional manner.
• Answer phone calls, respond to emails, and handle general enquiries promptly.
• Manage visitor logs, appointments, and bookings.
• Provide information about store departments, events, and promotions to customers.
• Support the team with administrative tasks such as data entry, filing, and correspondence.
• Maintain a tidy and organised reception area at all times.
• Liaise with internal teams to ensure smooth communication and efficient service.
  
  

What We’re Looking For:

• A friendly and approachable individual with excellent customer service skills.
• Strong verbal and written communication abilities.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Highly organised with the ability to multitask and prioritise workload.
• A professional and proactive attitude with a keen eye for detail.
• Previous experience in a receptionist or front-of-house role is desirable but not essential, as training will be provided.
  
  

The Perks:

• Company Pension Scheme
• Employee Assistance Programme
• Long Service Awards
• Store Discount
• Free Parking
• Subsidisied Meals
• Learning & Development Training

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Retail

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