Trainee Assistant Sales Manager

TN United Kingdom; Gorleston-on-Sea; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading global betting and gaming business is seeking a Trainee Assistant Sales Manager in Gorleston-on-Sea. This role involves delivering excellent customer service, processing bets, and maintaining shop standards, with structured training provided. Candidates should be passionate about sports and customer engagement.

Benefits

Flexible Scheduling

Bonuses and incentives

Monthly pension contributions

Enhanced Maternity & Paternity Pay

Refer a Friend program

Death in service cover

Discounts and cashback offers

24/7 virtual GP services

Mental health support services

Employee Assistance Programme

Qualifications

• Must be 18 or over.
• No prior experience needed; structured training provided.
• Passionate about delivering excellent customer service.

Responsibilities

• Process customer bets and maintain shop standards.
• Deputize for the Shop Manager after training.
• Promote responsible betting and help with inquiries.

Skills

Communication

Customer Service

Job description

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Trainee Assistant Sales Manager, Gorleston-on-Sea

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Client:

Betfred

Location:

Gorleston-on-Sea, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

616b82b1242a

Job Views:

2

Posted:

21.05.2025

Expiry Date:

05.07.2025

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Job Description:

Overview

The Betfred Group has grown to become a leading global betting and gaming business. From our humble beginnings in Salford in the sixties, we have always differentiated ourselves by offering real value and a great customer experience, the same qualities that are at the heart of our business today.

Today, Betfred is a well-known brand on the high street with 1,340 shops across the UK, along with a significant online presence through offering on-line sports betting, casino, and games. We are one of the most active sponsors of sport in the UK, sponsoring a wide range of sports and tournaments under the famous red and blue banner. Our own unique, in-house TV channel, Betfred TV, is streamed live each day to our shops across the UK from our studios in Media City.

Responsibilities

Our 1,340 shops are at the heart of our business, and they all play a key part in their local community. As a retail colleague, you will play a pivotal role in making sure that our shops offer a warm and welcoming environment for customers to place bets, watch live sports, and play gaming machines.

Day-to-day, you will process customer’s bets, ensuring they enjoy our products and services responsibly, help with their inquiries, maintain shop standards, and after training, deputize for the Shop Manager. A key part of your role will be to ensure that all our customers are betting within their means, following our ‘Think 21’ policy and promoting social responsibility.

Skills & Experience

You must be 18 or over to work in our betting shops. While an interest in sports and betting is an advantage, no prior experience is needed as we provide structured training to support your development as an Assistant Sales Manager. We also offer further training and development opportunities, as we support internal progression.

If you are a great communicator, passionate about delivering excellent customer service, and enjoy building credible relationships with colleagues and customers, we would love to hear from you.

In return, you will be rewarded, recognized, and valued!

Be Rewarded:

• Flexible Scheduling: Enjoy part-time or full-time opportunities with schedules that suit your lifestyle.
• Earn Extra Rewards: Unlock bonuses and incentives to enhance your income.
• Secure Your Future: Build a nest egg with monthly pension contributions.
• Family Support: Access enhanced Maternity & Paternity Pay.
• Refer and Earn: Participate in our 'Refer a Friend' program.
• Peace of Mind: Benefit from death in service cover.
• Save Smart: Enjoy discounts and cashback offers from retailers.

Get Recognised:

• Celebrate Longevity: Join our long-service recognition program.
• Peer and Manager Acknowledgment: Earn recognition points redeemable with over 700 retailers.
• Life's Milestones: Receive gifts for family milestones and extra days off for weddings.

Feel Valued:

• Healthcare: Access 24/7 virtual GP services.
• Mental Wellbeing: Use independent services for mental health support.
• Financial Wellbeing: Track earnings and access early pay options.
• Savings Made Easy: Set up salary-based savings with a 5% boost.
• Financial Guidance: Get support from an independent Financial Coach.
• Comprehensive Assistance: Use our Employee Assistance Programme for various life challenges.
• Holistic Wellbeing Tools: Explore resources for physical, mental, nutritional, and financial health via our Wellbeing App.
• Eye Care Benefits: Enjoy free eye tests and contributions towards prescriptions for VDU users.