Customer Service Assistant

TN United Kingdom; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Customer Service Assistant to join their vibrant team in Newcastle City Centre. This temporary role offers a chance to engage with customers, promote memberships, and provide exceptional service in a supportive environment. With comprehensive training and benefits like discount vouchers and a pension scheme, this position is perfect for those who thrive in dynamic settings and enjoy making a difference. If you have a friendly demeanor and a passion for customer service, seize this opportunity to shine!

Benefits

Discount Vouchers

Eye Care Vouchers

Pension Scheme

28 Days Paid Annual Leave

Qualifications

• Previous customer service experience required.
• Friendly and approachable demeanor is essential.

Responsibilities

• Engage with customers to promote annual memberships.
• Assist customers with inquiries, ensuring top support.

Skills

Customer Service Experience

Friendly Demeanor

Public Engagement

Job description

Join Our Client as a Customer Service Assistant!

Are you a people person with a passion for customer service? Do you thrive in vibrant environments where you can make a difference? If so, we want YOU to join our client as a Customer Service Assistant.

Job Details

• Number of Positions: 2
• Contract Type: Temporary
• Hourly Rate: £13 per hour, paid through Office Angels
• Working Pattern: Part Time
• Location: Newcastle City Centre (Excellent public transport access, no parking on site)
• Training Day: 11am - 3pm

Required Dates

• Saturday 24 May: 11am - 3pm
• Thursday 29 May: 11am - 3pm
• Friday 30 May: 11am - 3pm

Responsibilities

• Engage with Customers: Connect with customers to promote annual memberships
• Provide Exceptional Service: Assist customers with inquiries, ensuring top support
• Explain Membership Benefits: Inform customers about perks and our money-back offer on second visits

Candidate Requirements

• Previous customer service experience
• Friendly and approachable demeanor
• Enthusiasm for engaging with the public and promoting memberships

Benefits

• Discount Vouchers: Save on high street brands
• Eye Care Vouchers: Support for your vision health
• Pension Scheme: Employer contributions for your future
• 28 Days Paid Annual Leave: Earned weekly

Training & Support

Comprehensive training and a supportive environment will be provided, including a training pack to prepare you for success.

Application

If you're interested, please apply now. For inquiries, contact OA Newcastle. Due to high volume, individual feedback cannot be provided.

Note: This position is temporary; candidates must be available for all training and work dates. Reasonable adjustments can be accommodated upon request.

Office Angels is committed to equal opportunity employment, respecting all backgrounds and identities. We aim to create an inclusive environment where everyone can thrive.