CRM and Social Media Manager

JR United Kingdom; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A luxury tour operator in central London is seeking a CRM and Social Media Manager. This role offers flexibility with home-based or hybrid work options. Ideal for a senior executive ready for more responsibility in social media strategy. Competitive salary and benefits included.

Benefits

Personal travel credit of £1,000

23 days paid holiday plus birthday off

Volunteering days off

Annual mental wellness spa day

Contributory pension scheme

Paid learning programs

Worldwide travel discounts for friends and family

Up to 10% bonus

Qualifications

• Experience in CRM and social media management within travel, preferably luxury.
• Strong analytical skills and proficiency with relevant tools.

Responsibilities

• Manage email marketing program and social media activity.
• Define and develop the organic social media content strategy.

Skills

Analytical Skills

CRM Management

Social Media Management

Tools

Zoho

Hootsuite

GA4

Meta Platforms

Job description

Social Network Login/Join Platform

CRM and Social Media Manager - Required for this luxury tour operator based in central London. Home-based or hybrid work arrangements are acceptable. Experience in CRM and Social Media Management within the travel sector, ideally from a similar operator, is essential. This role offers a great opportunity for a Senior CRM executive seeking a step up or a CRM Manager desiring more control over social media strategy. Salary ranges from £45,000 to £55,000 plus a great bonus and benefits.

CRM and Social Media Manager Duties

• Manage the company's email marketing program and social media activity.
• Report directly to the Head of Marketing in a standalone position.
• Define and develop the organic social media content strategy.

Skills Required

• Experience in CRM and social media management within travel, preferably for a luxury travel company, or a senior executive looking to step up.
• Strong analytical skills and proficiency with tools such as Zoho, Hootsuite, GA4, and Meta platforms.
• Excellent analytical skills.

Additional Benefits

• Hybrid or home-based work options.
• Personal travel credit of £1,000.
• 23 days of paid holiday plus a birthday off.
• Additional volunteering days off.
• Annual mental wellness spa day.
• Contributory pension scheme.
• Paid learning programs.
• Worldwide travel discounts for friends and family.
• Up to 10% bonus.

If you are interested in the role, please apply online or send your CV to [emailprotected].