CRM and Social Media Manager

C&M Travel Recruitment; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading travel recruitment agency is seeking a CRM and Social Media Manager for a luxury tour operator in central London. This role offers hybrid work arrangements and is perfect for a Senior CRM executive or a CRM Manager looking to enhance their social media strategy. The successful candidate will manage email marketing and social media, reporting directly to the Head of Marketing. With a competitive salary and attractive benefits, this position promises a rewarding career in the travel industry.

Benefits

Flexible work options

Personal travel credit of £1,000

23 days of paid holiday plus a birthday day off

Additional volunteering days off

Annual mental wellness spa day

Contributory pension

Paid learning programs

Worldwide travel discounts for friends and family

Up to 10% bonus

Qualifications

• CRM and social media management experience within travel is mandatory.
• Experience in luxury travel companies preferred.

Responsibilities

• Manage the company's email marketing program and social media activity.
• Define and develop the organic social media content strategy.

Skills

CRM Management

Social Media Management

Analytical Skills

Tools

Zoho

Hootsuite

GA4

Meta Platforms

Job description

C&M Travel Recruitment provided pay range

This range is provided by C&M Travel Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from C&M Travel Recruitment

Recruitment Specialist for the Travel Industry

CRM and Social Media Manager - Required for this luxury tour operator with an office based in central London. Homebased or hybrid work arrangements are acceptable. CRM and Social Media Management experience within travel, preferably from a similar type of operator, is essential. This role is ideal for a Senior CRM executive looking to step up or a CRM Manager seeking more control over social media strategy. Salary ranges from £45,000 to £55,000 plus a great bonus and benefits.

CRM and Social Media Manager duties

• Manage the company's email marketing program and social media activity
• Report directly to the Head of Marketing in a standalone position
• Define and develop the organic social media content strategy

Skills required

• CRM and social media management experience within travel is mandatory, especially for luxury travel companies or senior executives aiming to advance
• Strong analytical skills and proficiency with tools such as Zoho, Hootsuite, GA4, and Meta platforms

Additional benefits

• Flexible work options (hybrid or home-based)
• Personal travel credit of £1,000
• 23 days of paid holiday plus a birthday day off
• Additional volunteering days off
• Annual mental wellness spa day
• Contributory pension
• Paid learning programs
• Worldwide travel discounts for friends and family
• Up to 10% bonus

Interested candidates should apply online or send their CV to [e-mail].

Additional information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing
• Industry: Travel Arrangements