Data Transformation Manager

The Air Ambulance Service; Rugby; Hybrid; GBP 46,000; Full time

Job summary

An established industry player seeks a proactive Data Transformation Manager to enhance data quality and streamline processes. This pivotal role involves developing a comprehensive Supporter Data Strategy, leading CRM transformation efforts, and engaging effectively with stakeholders. By joining this passionate team, you'll contribute to a significant digital transformation project aimed at improving fundraising efforts and supporter engagement. If you're driven by data and eager to make a meaningful impact, this is the opportunity for you!

Qualifications

• Proven experience in data quality and process optimisation.
• Strong understanding of CRM systems and data protection regulations.

Responsibilities

• Develop and implement a Supporter Data Strategy aligned with organizational goals.
• Lead change management for data structure and process transitions.

Skills

Data Quality

Process Optimisation

Automation

Stakeholder Engagement

CRM Migration

Data Protection Regulations

Strategic Data Skills

Education

Degree in Data Science or related field

Experience in digital transformation projects

Tools

Raiser’s Edge 7

Microsoft Dynamics

Job description

The Air Ambulance Service provides two vital functions: Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA), which facilitates paediatric transfers across the UK. Our goal is to save lives by utilising specialist pilots, doctors, and paramedics, focusing on improving clinical outcomes and responding swiftly to emergencies.

Job Title:

Data Transformation Manager (Internally known as Senior Data Strategist)

Location:

Rugby - Hybrid (40% office based)

Full Time:

37.5 hours

Annual Salary:

£45,029.00

Contract:

18-24 month fixed-term contract

Job Purpose

Are you proactive and driven, with a passion for data quality, process optimisation, automation, and insight generation to enhance supporter experience and income? Can you simplify complex data principles and engage stakeholders effectively? As we embark on "Mission Connect," a digital transformation project to overhaul our fundraising CRM and unify supporter data, we seek an experienced senior data professional to support strategic decisions, ensuring project success and sustainability.

Join a passionate team and contribute to a transformative role that will significantly impact our work and service longevity.

Interested applicants are encouraged to join our webinar or contact our Project Manager for more details before applying. Please email [e-mail] or call 07795 107935.

Key Responsibilities

1. Develop and implement a Supporter Data Strategy, ensuring organisational alignment.
2. Lead change management for data structure and process transitions.
3. Establish data standards, core datasets, and migration procedures to improve quality and efficiency.
4. Manage data cleansing policies during system migration and ongoing maintenance.
5. Define data ownership roles and responsibilities, supporting CRM transformation.
6. Facilitate communication between technical and non-technical stakeholders.
7. Review and document marketing consent processes with data owners and Data Protection Officer.
8. Coordinate with third-party partners on data cleansing and migration methodologies.
9. Support professional development within the Data Team.
10. Collaborate with project stakeholders to ensure successful execution, managing risks and opportunities.
11. Align data strategies across departments and share best practices.
12. Knowledge of Raiser’s Edge 7 and/or Microsoft Dynamics is desirable but not essential.

Person Specification

1. Evidence of alignment with TAAS core values throughout your career.
2. Collaborative approach and passion for TAAS’s mission.
3. Flexible and adaptable to organizational changes.
4. Experience in CRM migration or digital transformation projects.
5. Strong strategic and technical data skills.
6. Excellent communication and stakeholder engagement skills.
7. Deep understanding of Data Protection regulations.
8. Passion for leveraging data for efficiency and income growth.
9. Ability to build relationships across all levels.
10. Exceptional attention to detail and organizational skills.

Compliance Responsibilities

Accountability for Health & Safety, Safeguarding, Data Protection, Equality, Diversity, and Inclusion, and Quality. All staff must report potential breaches or improvements. The role requires a Basic DBS check.

Environment

TAAS promotes an inclusive, respectful environment committed to safeguarding children and vulnerable adults. All new staff must complete safeguarding training and adhere to our safeguarding policies. We reserve the right to close the vacancy early if suitable applicants are found.