Customer Advisor

TN United Kingdom; Great Yarmouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading company in home improvement as an expert advisor. You will assist customers with their projects while ensuring a welcoming store environment. Opportunities for training and a commitment to diversity make this a fulfilling role.

Benefits

Competitive Salary

Award-Winning Pension Scheme

ShareSave Options

6.6 Weeks Holiday

Employee Assistance Programme

Shopping Discounts

Colleague Wellbeing Benefits

Qualifications

• Eager to help and willing to learn.
• Comfort with new technology and innovative work methods.

Responsibilities

• Understanding customer needs for home improvement projects.
• Sales, managing stock, and maintaining store appearance.

Skills

Customer Service

Team Player

Flexibility

Technology Comfort

Outgoing

Job description

Job Description

Join our team and become an expert advisor—an inspiration and guide for our customers. Your role will involve understanding each customer and their home improvement projects, with responsibilities including sales, managing stock, setting up displays, and maintaining an attractive store appearance. You will have opportunities for training in paint-mixing and timber cutting, but delivering excellent customer service is your primary goal.

What We Need

We are looking for someone who is eager to help, willing to learn, and passionate about home improvement. You should be friendly, outgoing, and enjoy assisting others. Comfort with new technology and innovative work methods is important. You must be a team player and flexible to work on a rota that includes weekends, evenings, and bank holidays.

What's in It for You?

As part of our team, you will be valued for who you are. We are committed to diversity and inclusion, making B&Q a place where everyone feels they belong and has equal opportunities. You will have access to various networks supporting our colleagues and allies, emphasizing our commitment to these values.

We recognize that wellness means different things to different people. Our benefits package includes a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more. We also ensure you have generous breaks to stay refreshed and perform at your best.

For support during the application or interview process, please contact us for any recruitment adjustments.