Training Manager

DSV - Global Transport and Logistics; Measham; On-site; GBP 40,000 - 60,000; Full time

Job summary

DSV is looking for a Training Manager to join their Mercia Park location. This role involves overseeing training delivery, managing a team, and ensuring compliance with training standards, while collaborating with various departments to support business growth. The ideal candidate will have experience in training management and a strong focus on continuous improvement.

Benefits

Competitive salary

Growth opportunities

Dynamic global team

Enhanced leave

Car and cycle schemes

Wellbeing apps

Life insurance

Qualifications

• Experience in training management and development.
• Strong organizational and communication skills.
• Ability to analyze operational data for performance improvements.

Responsibilities

• Manage the Training Team to deliver training for new client projects.
• Develop training processes and ensure compliance.
• Collaborate with various departments for training needs.

Skills

Training Delivery

Team Management

Collaboration

Process Improvement

Job description

Job Req Number: 95457
Time Type: Full Time

Training Manager

DSV is seeking a dedicated Training Manager at our Mercia Park location due to company growth. Please see the links at the bottom of the page to learn more about DSV.

The Training Manager reports to the General Manager and collaborates closely with Training Specialists, BCM, and Operational Teams. This role is vital within the Contract Logistics Management Team, working with all business leads to meet and exceed both customer and internal expectations as outlined in the Business Plan.

The primary responsibilities include delivering WMS training according to the Global BCM Framework, and managing management training courses, plans, and campaigns to support broader business needs.

Key Tasks

• Manage the Training Team to define and deliver training for new customer implementations, site/client moves, and continuous improvement projects. Ensure staff adhere to the RPP and meet training requirements.
• Collaborate with HR, BCM, Business Development, Finance, and Admin teams to support ongoing and new client projects, leading workstreams in training roles.

Duties / Responsibilities

• Train and develop Training Specialists.
• Deliver WMS and operational training across multiple levels.
• Create support plans for key projects and collaborate on people development initiatives.
• Survey staff to support retention and development strategies.
• Represent UK & IE BCM in project updates and communicate key information to wider teams.
• Develop robust processes for training nominations and KPI tracking.
• Deliver internal HR training programs.

Key Accountable Areas

• Oversee daily training processes, ensuring quality and compliance, and seek continuous process improvements.
• Coordinate with Business Development, Project, Finance, and Admin teams to ensure effective implementation of new projects.
• Analyze operational data to identify performance improvements and innovations.
• Manage recruitment, training, and performance reviews of direct and indirect reports, fostering employee engagement.
• Maintain strong relationships with global BCM and HR to support talent development.
• Support continuous improvement programs and uphold DSV’s professional standards and communication practices.

General Responsibilities

• Comply with all company policies, legislative requirements, and health and safety standards.
• Maintain confidentiality and uphold the company's image.
• Participate in development training and uphold quality assurance standards.

What We Offer

Competitive salary, growth opportunities, and a dynamic, global team of 160,000+ employees across 95+ countries. We support sustainability initiatives and offer various employee benefits, including enhanced leave, car and cycle schemes, wellbeing apps, life insurance, and more.

Note: CV submissions from recruitment agencies are not accepted unless previously engaged by DSV. Contact us at [e-mail].

About DSV Careers

Learn more about DSV through the following links:

• Video 1
• Sustainability & ESG
• About DSV
• Video 2

Join us and be part of a global leader in transport and logistics, committed to innovation, growth, and inclusivity. Visit dsv.com and follow us on LinkedIn and Facebook.