Infrastructure Engineer

ZipRecruiter; Appley Bridge; Hybrid; GBP 36,000 - 50,000; Full time

Job summary

An established industry player is seeking an Infrastructure Engineer to join their dynamic team. This role offers the chance to work with cutting-edge technology while contributing to the safety of the UK. You'll engage in diverse projects, from developing innovative solutions to troubleshooting infrastructure challenges. With a strong emphasis on training and development, you’ll rotate through various specialisms, gaining valuable skills in areas like scripting, networking, and operational security. This position promises a supportive environment where your contributions directly impact the mission, making it an exciting opportunity for those passionate about IT and technology.

Benefits

Flexible working hours

On-call rota

Training and development opportunities

Mentorship program

Exposure to cutting-edge technology

Qualifications

• Passion for IT and technology with a willingness to learn.
• Organised, adaptable, and able to prioritize tasks effectively.
• Ability to communicate solutions clearly to customers.

Responsibilities

• Collaborate with teams to develop customer-driven infrastructure.
• Troubleshoot infrastructure issues and support operational tasks.
• Contribute to finding end-to-end solutions that optimize systems.

Skills

Technical risk management

Operational security

Domain services (Windows/Linux)

Operating system administration

Web technologies (Tor/VPNs/Proxies/CDNs/Cloud)

Scripting (Python/PowerShell/Bash)

Virtualisation technologies (vSphere, Hyper-V)

Networking (Cisco, Juniper, NSX)

Automation Tooling (Terraform/Ansible/Docker)

Monitoring and analysis (ELK, Splunk)

Storage (3PAR & Primera)

Education

GCSE grade 4/C or above

Level 2 qualification in Maths

Tools

Terraform

Ansible

Docker

vSphere

Hyper-V

ELK

Splunk

Job description

Job Description

Infrastructure Engineer Ref. 3481

Department: Engineering
Location(s): Manchester, Samlesbury
Salary: £36,408, plus a recruitment bonus of £2,000, dependent on skills assessed during the interview. Additionally, there is an opportunity to obtain a skills bonus of £4,513, based on a skills review during your first year in the role.

Job description

Flexible Working: This role is primarily office-based, with most of the work undertaken in the office and a small proportion of time working outside of the office. We offer flexible working hours, including options for compressed and part-time shifts. While working from home isn’t guaranteed, it might be possible on occasion, based on personal and business needs. Once you’re fully trained, you may also be required to join an on-call rota.

About Us

GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ you’ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork.

The Role

As an Infrastructure Engineer, you’ll become part of a friendly and skilled team dedicated to finding end-to-end solutions that optimise our systems and support our mission. You’ll be assigned a specialism based on your suitability, either at recruitment stage or following an in-role assessment. Specialisms include:

Tailored Acquisitions
Platform Engineers
Network Engineers
DevOps Engineers
Web Technology SMEs
Whatever your specialism, you’ll have real influence and impact. You might develop solutions for existing and future infrastructure or create innovative approaches to operational challenges. By contributing to your team’s success, you’ll also hone technical skills that advance your career. Whether you’re troubleshooting infrastructure issues or supporting operational tasks throughout their lifecycle, gain plenty of exposure to unique technology and grow in both confidence and experience.

This role involves plenty of collaboration. Work in both big and small teams, depending on the project and engage with a range of customers. Additionally collaborate with analysts across varied missions and the wider technical community to develop customer-driven infrastructure. In doing so, meet unique requirements, develop pioneering solutions and help enable the success of our mission.

About You

Are you passionate about IT and technology? Do you thrive in vibrant environments and love learning new skills? If so, we have an exciting opportunity for you!

You only need one qualification: GCSE grade 4/C or above, or an equivalent Level 2 qualification in Maths. No other specific qualifications or deep technical background are required. You might have a background in STEM, experience working in a small company with exposure to end-to-end products, or simply a passion for IT and technology. If you’re enthusiastic, motivated, and eager to learn new skills, you’ll thrive in this role.

Organised and adaptable, you prioritise tasks effectively and stay focussed under pressure. You analyse problems and are willing to explore different approaches to find creative solutions. Moreover, you communicate those solutions to customers with clarity. No matter where you are in your career, if you have a passion for learning new skills in an environment that values collaboration, knowledge-sharing, and innovation, this opportunity is for you.

Training and Development

When you start, you’ll be assigned a “buddy” and a mentor to help you settle into the role and life at GCHQ. You’ll engage in a mix of formal and on-the-job training and be given ownership of tasks early in your role. At the beginning, you’ll collaborate with your team and line manager on initial responsibilities to develop your skills and ease into the types of projects you’ll be working on. As an Infrastructure Engineer, you’ll rotate through each of the three areas of our large team, spending 6 months in each area. This will help you gain comprehensive knowledge and a well-rounded experience. After 18 months, you’ll be placed in the team that best matches your skills. Please note that the rotation and training programme described is specific to our Samlesbury location. Manchester will have its own tailored training programme.

Depending on your specialism, you’ll have the opportunity to develop a wider range of valuable skills including:

• Technical risk management: Learn to identify, assess, and mitigate technical risks.
• Operational security: Gain expertise in protecting systems and data from threats.
• Domain services (Windows/Linux): Master the management of domain services across different operating systems.
• Operating system administration and security (Windows/Linux/Android/iOS): Enhance your skills in administering and securing various operating systems.
• Web technologies (Tor/VPNs/Proxies/CDNs/Cloud): Dive into the world of web technologies and learn to navigate complex networks.
• Scripting (Python/PowerShell/Bash): Develop proficiency in scripting to automate tasks and improve efficiency.
• Virtualisation technologies (vSphere, Hyper-V): Explore virtualisation technologies and their applications.
• Networking (Cisco, Juniper, NSX): Build your knowledge in networking with industry-leading technologies.
• Automation Tooling (Terraform/Ansible/Docker): Get hands-on experience with automation tools to streamline processes.
• Monitoring and analysis (ELK, Splunk): Learn to monitor and analyse systems using powerful tools.
• Storage (3PAR & Primera): Understand the intricacies of storage solutions and their management.

We aim to develop your knowledge through exposure and using the right technologies for the problem. So, you’ll get experience of a wide variety of tech tools and programming, and as your skills develop, we’ll support your applications for specialist skill payments that recognise your abilities. We’ll also encourage you to pursue external training when necessary to enhance your knowledge of new technologies and provide opportunities to gain relevant funded qualifications.