On-site Community Association Manager

ZipRecruiter; Lancaster; On-site; GBP 50,000 - 70,000; Full time

Job summary

A community association management company seeks an Executive Director to manage a large-scale 55+ community in Lancaster, SC. The role involves building relationships with the board, overseeing operations, and ensuring high-quality service delivery. Ideal candidates will have a strong commitment to customer service and experience in community management.

Benefits

Paid Time Off

Company Paid Holidays

Comprehensive medical, dental, and vision plans

401(k) with employer match

Life Insurance

Short-term Disability

Long-term Disability

Accident coverage

Critical Illness coverage

Employee Assistance Program

Qualifications

• 2+ years experience in community management or related fields.
• Ability to create and maintain budgets.
• Experience with 55+ communities.

Responsibilities

• Maintain communication with community board and homeowners.
• Prepare and present annual budgets to the board.
• Oversee daily operations of the HOA.

Skills

Customer Service

Communication

Time Management

Detail Oriented

Education

CMCA

AMS

PCAM

CPM

Tools

Microsoft Office

Job description

Job DescriptionJob DescriptionDescription:

CAMS, a community association management company, has maintained our role as an industry leader for the last 30 years due to the dedication of our highly knowledgeable, expertly-trained and certified team members. CAMS is dedicated to providing a higher standard of quality service to our association boards, homeowners and vendors with our professionalism, accountability and commitment to excellence. Our Management, Community Support, Accounting and Maintenance departments work cooperatively, as well as collaboratively to insure success and satisfaction for our clients.

CAMS is currently on the search for an Executive Director to manage a community large-scale, 55+ association located in Lancaster, SC. As the Executive Director, you will build relationships with your board of directors and work to provide them with the guidance and management oversight necessary for their association. Our managers are supported by a team of specialists dedicated to assisting the general membership of communities, allowing you to focus your efforts on larger projects and delivering the superb service for which we are so proudly known.

Responsibilities

• Maintain communication with community board of directors/developers
• Schedule and prepare for regular board meetings
• Maintain communication with homeowners
• Respond to homeowner needs
• Prepare and present the annual budgets to the board of directors
• Analyze monthly financial reports, create variance reports for the board of directors
• Create monthly management reports
• Contact and coordinate vendors for community maintenance and special projects
• Oversee daily operationsof the HOA
• Attend regular meetings with the management firm
• Supervise administrative and maintenance staff where applicable

Other Duties

• Recommend all third-party service providers and contractors and manage their activity.
• Recommend aesthetic, maintenance and safety improvements to the community on a monthly basis.
• Manage all communication and interface with the Community .
• Supervise the on-site Purchase Order Process.
• Work with all third-party professional toward accomplishing their objectives, including engineers, legal firms, insurance firms, construction management firms and marketing firms.
• Attend monthly Board Meetings and provide a detailed status report on all management activities, both active and inactive.
• Recommend and assure for the consistent execution of all Emergency/Storm Management Activity.
• In all management efforts, ensure objective and timely follow-up analysis.
• Perform other job functions as assigned including personal management of on-site staff.

Requirements:

• Demonstrated commitment to quality customer service
• Experience with 55 years and older community ( restricted communities)
• Formal education or professional work experience in Community Management
• Ability to quickly learn new technology
• Outstanding written and oral communication skills
• Excellent time management skills
• Must be proficient in Microsoft office applications (Word, Excel, Outlook)
• Ability to adapt to varying tasks
• Must be detail oriented
• Ability to create and maintain a budget
• Ability to review and analyze financial reports

Knowledge of and minimum two (2) years working experience in combination within the following disciplines

1.Commercial and/or Residential Management

2.Construction/Landscaping Management

3.Business Management

4.Fiscal, budgetary and purchasing management

Education/Certifications

CMCA and AMS will be necessary. PCAM or CPM helpful.

Benefits and Salary

The salary range for this position is negotiable based on experience and CAI designations. The CAMS compensation package includes:

• Paid Time Off
• Company Paid Holidays
• Comprehensive medical, dental, and vision plans are available
• 401(k) with employer match at 1-year mark of employment
• Life Insurance
• Short-term
• Long-term
• Accident coverage
• Critical Illness coverage
• Employee Assistance Program