Sales Support Manager

Spencer Richardson; Henley-in-Arden; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading operator in the holiday park industry is seeking a Sales Operations specialist to enhance their sales processes. The successful candidate will manage the full sales cycle, streamline operations, and support the sales team in achieving their goals. This role involves training, data analysis, and implementing strategies for improved sales performance.

Qualifications

• Experience in a similar role with large priced items.
• High level of attention to detail and accuracy.
• Confident and effective communicator.

Responsibilities

• Develop and implement sales strategies and processes.
• Analyze sales data to identify trends and performance gaps.
• Manage and implement sales tools and technologies.

Skills

Attention to detail

Effective communication

Systems understanding

Task management

Collaboration

Job description

We are looking for a Sales Operations specialist with experience in the management of effective sales process.

Our client is a leading operator within the holiday park industry and owns several parks around the UK.

On the back of an incredibly successful year they are investing in strengthening their support functions to improve processes.

The successful candidate will have experience supporting a full sales cycle, streamlining the sales process, ensuring the sales team operates efficiently and effectively to achieve sales goals. You will manage the sales process, from stock control to analyzing data and identifying areas for improvement, implementing strategies to enhance sales performance.

Reporting to the Operations Director, you will work closely with the Sales team, Finance and Marketing, to ensure the smooth and efficient running of the sales function.

Key Responsibilities:

• Developing and implementing sales strategies, processes, and procedures to guide the sales team.
• Analyzing sales data to identify trends, performance gaps, and opportunities for improvement.
• Improving the efficiency and effectiveness of the sales team through training, coaching, and process optimization.
• Managing and implementing sales tools and technologies, such as CRM systems, to support the sales process.
• Creating sales forecasts and plans based on market analysis and historical sales data.
• Stock Control - overseeing and managing inventory, ensuring accurate records and sufficient stock levels through demand forecasting and seasonal fluctuations, minimising the risk of overstocking or stockouts
• Ensuring the effective use of CRM systems to manage customer interactions and track sales opportunities.
• Providing training and development opportunities for sales team members to enhance their skills and knowledge.
• Identifying and implementing improvements to the sales process to increase sales efficiency and effectiveness.
• Completion of all related administrative tasks when required

Key skills & experience:

• Experience in a similar role with the sale of large priced items
• High level of attention to detail and accuracy
• A confident and effective communicator
• Strong understanding of systems and usage
• Experience managing multiple tasks successfully
• Fosters a collaborative environment with the sales team and stakeholders