Call Center Operator - Uncapped Commission (Wallsend)

JR United Kingdom; North Tyneside; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Call Center Operator to join their dynamic team in North Tyneside. This full-time role offers a competitive starting salary with opportunities for growth and uncapped commission. Ideal for confident communicators, the position emphasizes building relationships and enhancing customer experiences. Enjoy flexible working arrangements, comprehensive support for career development, and a range of attractive benefits, including online GP access and generous family leave. If you’re looking for a meaningful career in a supportive environment, this opportunity is perfect for you.

Benefits

Online GP access 24/7

Market-leading paid carer’s leave

18 weeks full pay Family Leave

Discounts on EE & BT products

Support for career development

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Optional Dental

Qualifications

• Confident communicator with strong relationship-building skills.
• Ability to manage customer inquiries effectively.

Responsibilities

• Enhancing customers' digital lives through phone conversations.
• Providing support without hard sales.

Skills

Communication Skills

Relationship Building

Customer Service

Job description

Call Center Operator - Uncapped Commission (Wallsend), North Tyneside

Client: EE

Location: North Tyneside, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET

Full Time: Permanent

Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission

Why this job matters: If you’re a confident talker who enjoys asking questions and building relationships, this role is for you. Skills from life experience or managing family can transfer well here. We’ll train you on our products and services.

We focus on enhancing customers' digital lives through conversations over the phone, without hard sales. Join our Sales Team in Tyneside or Gosforth.

We offer flexible working arrangements, including scheduling your own breaks, banking time, and occasional home working.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP access 24/7 for you and your immediate family.
• Market-leading paid carer’s leave, up to 2 weeks.
• Family Leave: 18 weeks full pay and 8 weeks half pay in the first year.
• Discounts on EE & BT products.
• Support for career development.
• Season Ticket Travel Loan.
• Volunteering days.
• Optional Private Healthcare and Dental.

Join us for a supportive team culture and meaningful career development. Apply now!