Call Center Operator - Uncapped Commission (Bedale)

JR United Kingdom; Bedale; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Call Center Operator to join their dynamic team in Bedale. This role offers a starting salary of £25,087, with opportunities for growth and uncapped commission. Ideal candidates will possess strong communication skills and a passion for customer service. With a focus on flexibility, this position allows for a balanced work-life environment, including options for home working and tailored development opportunities. Join a supportive team that values your contributions and offers extensive perks, including private healthcare and generous family leave policies.

Benefits

Online GP access 24/7

Market-leading paid carer’s leave

Family Leave with full pay

Huge discounts on EE & BT products

Tailored development opportunities

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Dental coverage

Qualifications

• Confident talker with experience in building relationships.
• Ability to handle customer inquiries and provide solutions.

Responsibilities

• Engage with customers to discuss products and services.
• Provide support and build relationships over the phone.

Skills

Communication Skills

Customer Service

Negotiation Skills

Job description

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Call Center Operator - Uncapped Commission (Bedale)

Client: EE

Location: Bedale, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

• Where: Darlington
• Full time: Permanent
• Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission
• Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

Job Description

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Darlington?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. This includes scheduling your own breaks, banking time, and the option of occasional home working.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP access 24/7 via telephone or video, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, and adoption leave.
• Huge discounts on EE & BT products, saving hundreds of pounds every year.
• Support to carve your own career path with tailored development opportunities.
• Season Ticket Travel Loan to help pay for commuting costs upfront.
• Volunteering days to give back to your local community.
• Optional Private Healthcare and Dental coverage for you and your family.

Join a team with a great culture, meaningful support, and training to help you build a lasting career. What are you waiting for?