Customer Service Advisor - Uncapped Commission (Bedale)

JR United Kingdom; Bedale; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor to join their dynamic team in Bedale. This role offers a competitive salary with uncapped commission, allowing you to leverage your communication and negotiation skills to enhance customers' digital experiences. With a focus on flexibility, you can schedule your breaks and occasionally work from home. Enjoy a range of benefits, including generous family leave, paid carer's leave, and support for your career development. Join a supportive team culture and make a meaningful impact in your community while building a lasting career.

Benefits

Online GP access 24/7

Market-leading paid carer’s leave

Discounts on EE & BT products

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Optional dental insurance

Qualifications

• Confident talker with experience in building relationships.
• Skilled at negotiating in everyday situations.

Responsibilities

• Discuss how to enhance customers' digital lives over the phone.
• Recommend suitable products based on customer needs.

Skills

Customer Relationship Building

Negotiation Skills

Communication Skills

Job description

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Customer Service Advisor - Uncapped Commission (Bedale)

Client: EE

Location: Bedale, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Where: Darlington

Full time: Permanent

Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission

Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Perhaps you have a wealth of life experience in building relationships, or are skilled at negotiating in everyday situations. These transferrable skills can help you succeed as a sales advisor with EE. We’ll provide training on all our products and services so you can talk confidently about them.

We don’t do ‘hard sales’. The role involves discussing how we can enhance customers’ digital lives and recommending suitable products over the phone. Join our Sales Team in Darlington and use your skills to make a difference.

We understand that life is dynamic, and this role is designed with flexibility in mind. We support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home when needed.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by EE.
• Market-leading paid carer’s leave—up to 2 weeks off to support colleagues caring for family or friends who are disabled, ill, or elderly.
• Family Leave: 18 weeks of full pay and 8 weeks of half pay in the first year, for maternity, paternity, or adoption leave, supporting all parents.
• Discounts on EE & BT products, including mobile and broadband, saving hundreds of pounds annually.
• Support to develop your career—EE is passionate about employee growth and will support your aspirations.
• Season Ticket Travel Loan—funds to cover your travel expenses to and from work.
• Volunteering days to give back to your community.
• Optional private healthcare and dental insurance for you and your family.

Join a great team culture, receive meaningful support, and access tailored training to build a lasting career. What are you waiting for?