Call Center Agent - Uncapped Commission (Bedale)

JR United Kingdom; York; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a dynamic Call Center Agent in York to join their vibrant sales team. This role offers a competitive starting salary with opportunities for growth and uncapped commission. You'll engage with customers, helping them discover the best products to enhance their digital experiences. The company values flexibility, allowing you to balance work and personal commitments. With a strong emphasis on career development, this position provides tailored training and support to help you achieve your professional goals. If you’re a confident communicator ready to make an impact, this is the perfect opportunity for you.

Benefits

Online GP access

Paid carer’s leave

Equalised family leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident communicator with a knack for building relationships.
• Ability to negotiate and handle customer inquiries effectively.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Provide information on products and services tailored to customer needs.

Skills

Communication Skills

Sales Skills

Customer Service

Education

High School Diploma

Job description

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Call Center Agent - Uncapped Commission (Bedale), York

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Client:

EE

Location:

Darlington

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Where: Darlington
Full time: Permanent
Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Darlington?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and bank time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
• Market-leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to colleagues caring for family or friends who are disabled, ill, or elderly
• Family Leave - Equalised maternity, paternity, and adoption leave, providing all parents 18 weeks full pay and 8 weeks half pay in the first year, regardless of how they choose to grow their family
• Huge discounts on EE & BT products including Mobile and Broadband – saving hundreds of pounds every year
• Support in carving your own career path. We are passionate about developing our people and will support you in achieving your career goals
• Season Ticket Travel Loan – Funds to pay for your travel to and from work upfront, making a difference where it counts
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?