Customer Service Representative - Uncapped Commission (Bedale)

JR United Kingdom; York; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Representative to enhance customers' digital lives through engaging phone conversations. This role offers a competitive salary with uncapped commission, flexible working arrangements, and numerous benefits such as online GP access and generous family leave. Join a supportive team that values your personal growth and provides tailored training to help you succeed. If you're passionate about customer service and want to make a difference, this opportunity is perfect for you!

Benefits

Online GP access 24/7

Paid carer’s leave

Family leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Dental coverage

Qualifications

• Strong communication and interpersonal skills.
• Ability to build relationships and provide excellent customer service.

Responsibilities

• Engage with customers through friendly phone conversations.
• Provide support and guidance on products and services.

Skills

Customer Service

Sales Skills

Negotiation

Job description

Job Title: Customer Service Representative - Uncapped Commission (Bedale), York

**Client:** EE

**Location:** Bedale, York

**Job Category:** Other

**EU work permit required:** Yes

**Job Views:** 4

**Posted:** 08.05.2025

**Expiry Date:** 22.06.2025

Job Description:

Where: Darlington

Type: Permanent, Full-time

Salary: £25,087.00 rising to £25,684.00 at 9 months, plus uncapped commission

Hourly rate: £12.82 rising to £13.12 at 9 months

If you enjoy talking to people and building relationships, this role is for you. Whether you have life experience or are skilled at negotiating, your transferable skills can succeed in a sales advisor role with EE. We provide training to help you confidently discuss our products and services.

We focus on enhancing customers' digital lives through friendly phone conversations, not hard sales. Join our Sales Team in Darlington and make a difference.

We offer flexible working arrangements to support your personal life, including scheduling your own breaks, banking time, and occasional home working.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP access 24/7 for you and your family, fully funded.
• Market-leading paid carer’s leave, up to 2 weeks.
• Family leave with 18 weeks full pay and 8 weeks half pay in the first year.
• Discounts on EE & BT products, saving hundreds of pounds annually.
• Support for career development and growth.
• Season Ticket Travel Loan to assist with commuting costs.
• Volunteering days to give back to the community.
• Optional private healthcare and dental coverage.

Join a supportive team with tailored training and meaningful career opportunities. What are you waiting for?