Network and Infrastructure Manager

JR United Kingdom; London; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading organization in civil engineering is seeking a Network and Infrastructure Manager to enhance their IT infrastructure and security. The role involves overseeing network operations, leading technical teams, and ensuring service delivery across various business models. Candidates should possess advanced technical skills and relevant certifications, with a commitment to innovation and improvement.

Qualifications

• Significant experience managing technical engineering support teams.
• Advanced knowledge of cloud-based systems and network security.
• Proven track record in leading IT infrastructure projects.

Responsibilities

• Oversee IT infrastructure management and security.
• Lead the management of the MIS ServiceDesk.
• Implement disaster recovery and data protection solutions.

Skills

Networking

Cloud Computing

Cybersecurity

Technical Leadership

Education

Degree in IT-related fields

Microsoft Associate Certification or higher

ITIL and/or IT Service Management qualifications

Tools

Microsoft Azure

VMware Virtual Infrastructure

Office 365

Job description

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Network and Infrastructure Manager, london

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Client:

Institution of Civil Engineers (ICE)

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

23.05.2025

Expiry Date:

07.07.2025

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Job Description:

Network and Infrastructure Manager

Westminster, London

The Organisation

The Institution of Civil Engineers (ICE) is a 97,000-strong global membership organisation with over two hundred years of history. It is a centre of engineering excellence, qualifying engineers and helping them maintain lifelong competence, assuring society that the infrastructure they create is safe, dependable and well designed. Its network of experts offers trusted, impartial advice to politicians and decision makers on how to build and adapt infrastructure to create a more sustainable world.

We are committed to innovation and continuous improvement in technology to support the evolving needs of our business. As we continue to grow and enhance our operations, we are seeking a highly skilled and motivated Network and Infrastructure Manager to join our team in Westminster.

The Role:

The Network and Infrastructure Manager will be responsible for configuring, maintaining, securing and developing the IT infrastructure to ensure the continued provision of secure network, cloud and remote resources across the ICE Group. This role is essential to supporting multiple business models, ensuring infrastructure stability and enhancing service delivery to internal users across the ICE Group, TTL (commercial activities), OGGS (events) and Ben-Fund (charity).

You will lead the management of the MIS ServiceDesk, oversee the lifecycle of IT incidents and ensure effective technical support across 1st, 2nd and 3rd line. The role demands a hands-on approach with advanced knowledge in networking, cloud computing and cybersecurity.

This role is predominantly onsite with some flexibility to work from home.

Responsibilities:

IT Infrastructure Management

• Oversee the operation of key IT components including Microsoft Teams Telephony, hybrid server environments, networking, cloud platforms and O365 ecosystem.
• Ensure MIS Service Desk SLAs are consistently achieved.

Network and System Security

• Design, implement and maintain secure access to internal and cloud-based systems.
• Manage hybrid cloud security solutions, Identity and Access Management (IAM), Multi-Factor Authentication (MFA) and access control policies.
• Monitor and mitigate security risks, responding to security alerts to protect infrastructure and data.

Technology Leadership & Research

• Stay current with emerging technologies and best practices in hybrid cloud environments, threat detection and cybersecurity.
• Provide technical leadership on system upgrades, infrastructure improvements and new technologies.

Disaster Recovery & Data Protection

• Implement robust backup and disaster recovery solutions, ensuring business continuity during critical failures.
• Lead the management of infrastructure stability and development, ensuring scalability and reliability.
• Lead and mentor a team of technical engineers, balancing workloads and ensuring knowledge transfer.
• Provide guidance to the ICT team and participate in cross-departmental projects to enhance IT service delivery.

Crisis Management & Incident Resolution

• Lead complex technical incident resolution and manage disaster recovery processes.
• Collaborate with external vendors and service providers for critical system support.

Skills and Experience:

• Significant experience managing a technical engineering support team and handling IT infrastructure operations in a medium-to-large organisation.
• Advanced knowledge of Microsoft Azure, VMware Virtual Infrastructure, Office 365, network security and cloud-based systems.
• Extensive experience in managing hybrid cloud environments, networking protocols, firewall management, VPN technologies and cybersecurity platforms.
• Proven track record in leading IT infrastructure projects, managing ITIL-based service desk systems and applying data protection and disaster recovery strategies.
• Experience in handling large-scale systems implementations, with hands-on knowledge of Data Centre operations, Microsoft Server configurations and cloud backup solutions.

Technical Qualifications:

• Educated to Degree level or equivalent in IT-related fields.
• Microsoft Associate Certification or higher (e.g., CCNA, VCP, MS Azure Security/Solutions Architect)
• ITIL and/or IT Service Management qualifications are required.

ICE Group is an equal opportunities employer and welcomes applications from all sections of the community.

General Data Protection Regulations (GDPR) 2018

The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. The ICE Group’s Data Protection Officer is Shah Ali, who can be contacted at [emailprotected] . Applicants have the right to complain to the ICO at http://ico.org.uk/ if they have a concern with the way ICE is handling their data.