Student Experience Administrative and Support Roles

University of Southampton Malaysia; Southampton; On-site; GBP 26,000 - 31,000; Full time

Job summary

Eine innovative Institution sucht motivierte und proaktive Personen für verschiedene operative und administrative Rollen. Diese Positionen sind entscheidend für die Unterstützung der Studierenden während ihres gesamten Lebenszyklus an der Universität. Sie werden die Möglichkeit haben, Ihre Führungsfähigkeiten zu entwickeln, während Sie in einem dynamischen Team arbeiten, das sich um das Wohlbefinden der Studierenden kümmert. Mit einer Vielzahl von Vorteilen und einem flexiblen Arbeitsansatz bietet diese Rolle eine spannende Gelegenheit, einen positiven Einfluss auf das Leben von über 24.000 Studierenden zu haben.

Benefits

Pensionsplan

Jährlicher Urlaubsanspruch

Familienurlaub

Flexible Arbeitszeiten

Qualifications

• Starke Kundenservicefähigkeiten sind erforderlich.
• Exzellente Kommunikations- und IT-Fähigkeiten sind ein Muss.

Responsibilities

• Erster Ansprechpartner für Studierende, die Informationen oder Unterstützung benötigen.
• Administrative Unterstützung zur Gewährleistung reibungsloser Abläufe.

Skills

Kundenservice

Kommunikationsfähigkeiten

IT-Fähigkeiten

Teamarbeit

Führungsfähigkeiten

Education

Keine spezifische Ausbildung erforderlich

Job description

The Student Experience Directorate (SED) within the University of Southampton is recruiting! Click here to find out more.

We are looking for motivated individuals to work in a variety of our operational, administrative and support roles that directly contribute to our students having the best possible experience whilst studying and living at the University of Southampton. The types of roles available are varied and support the student lifecycle; from first contact with the University to career opportunities post-qualification, whilst looking after the wellbeing of our students during their time here.

With a student body of over 24,000 students, a huge number of organisational staff are required to guide students though their academic journey. Our roles require strong customer service skills, as you may, for example, be the first point of contact for students who need information or support; or carrying out an administrative role which collaborates with other professional services or academic colleagues to ensure the smooth running of programmes and courses.

Some of the roles may include some supervisory duties, ideal for those looking to apply and develop their leadership skills.

We are seeking enthusiastic, proactive individuals, who are brilliant team players, with excellent communication and IT skills. You don’t need to have worked at a University before, or even attended University yourself; so long as you bring the right attitude and passion to work, we look forward to hearing from you!

Working at the University of Southampton gives you access to a wide range of benefits in addition to our competitive rates of pay. Our core benefits include pension scheme membership; a generous annual leave allowance with additional University closure days and public holidays, and excellent family leave arrangements (including maternity, paternity, adoption and parental leave).

The Student Experience Directorate provides support to our students 24/7, 365 days a year, across a diverse range of roles, shift patterns, and locations. The University offers both permanent and fixed term contracts.

For more information on the Student Experience Directorate, the types of roles we offer, benefits, and tips for applying please visit our Student Experience website: Click here Please see below for some example job descriptions of the types of roles available.

If you would like an informal chat about the types of support roles that are available in the Student Experience Team, please contact [e-mail].

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

Shortlisted candidates will receive a short form to complete asking for further information on role and working pattern preferences. Interviews for successfully shortlisted candidates will be held in person.

The salary range indicates the incremental progression in the role. The starting salary for a full-time post will be £26,942 and will increment annually.

If a sufficient number of applications are received this vacancy may close earlier than the date specified at the top of this advert. Therefore, if interested in applying for this vacancy we recommend you submit your completed application form as soon as possible

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Further Details

• Student Hub Advisor Job description
• Customer Service Advisor job description
• Student Recruitment Enquiries Advisor
• Careers Administrator job descritption
• Admin Officer taught programme JD
• Customer Services Supervisor JD
  
  

We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity.

This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk.

Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on [phone] or [e-mail] quoting the job number.

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