Clinical Support Team Administrator

NHS; Wymondham; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading healthcare provider in Wymondham is looking for an administrator to join their South Adult Community Mental Health Team. This role offers a supportive environment with excellent training opportunities. You will manage various administrative tasks, ensuring the needs of service users are prioritized. Ideal candidates will have strong communication skills, experience in administration, and knowledge of IT systems. Benefits include NHS pension, comprehensive training, and generous leave.

Benefits

NHS pension

Comprehensive training programmes

Career progression opportunities

Starting annual leave of 27 days

Staff physio service

NHS discounts

Relocation packages

Qualifications

• Previous administration experience is essential.
• Knowledge of IT systems and minute taking is advantageous.

Responsibilities

• Typing, data entry, and telephone calls.
• Booking/amending appointments and record keeping.

Skills

Communication

Prioritisation

Administration

Tools

Microsoft Office

Lorenzo

Job description

Job summary

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to our South Adult Community Mental Health Team. You will be encouraged and supported to develop your skills and knowledge. This role would see you working within a small administration team.

The Trust provides excellent development and training opportunities.

Main duties of the job

Previous administration experience is essential. Full training will be given for this role.

You will need to demonstrate strong communication, prioritisation, and administration skills, along with knowledge of IT systems. A working knowledge of Microsoft Office packages including Word, Excel, and Outlook is essential. Knowledge of the Trust's clinical system Lorenzo, minute taking, and audio transcription would be advantageous. You should be flexible, able to think creatively, and experienced in working to deadlines both independently and as part of a team, maintaining strict confidentiality.

About us

Here at NSFT, we pride ourselves on being a welcoming, talented, friendly, and supportive team who enjoy sharing experiences and learning from each other.

Benefits

Benefits include:

• NHS pension
• Comprehensive in-house & external training programmes
• Career progression opportunities
• Starting annual leave of 27 days, increasing to 33 days after service, plus paid bank holidays
• Staff physio service
• NHS discounts and more
• Relocation packages

Details

Date posted: 09 May 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,625 to £25,674 per annum

Contract: Permanent

Working pattern: Full-time, flexible working

Reference number: 246-CEN7105756

Job locations: Gateway House, Farrier Close, Wymondham, NR18 0WF

Job description

Job responsibilities

All aspects of administration:

Typing, data entry, telephone calls, booking/amending appointments, dealing with enquiries, record keeping, managing data, minute taking, diary management. This list is not exhaustive; please refer to the detailed job description.

Please find attached our Job Description and Person Specification for more detail on your key responsibilities. If you believe you can make a difference in your local communities, click APPLY!