Clinical Support Team Administrator

Norfolk & Suffolk Foundation NHS Trust; Wymondham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider is seeking an administrative professional to join their South Adult Community Mental Health Team. The role offers excellent training opportunities and requires strong communication and IT skills. You will work in a supportive environment, contributing to the team's success and ensuring high-quality service delivery.

Benefits

NHS pension

Comprehensive training programmes

Career progression

Annual leave of 27 days

Staff physio service

NHS discounts

Relocation packages

Qualifications

• Experience in a busy office environment.
• Dealing with sensitive and confidential information.

Responsibilities

• All aspects of administration including typing, data entry, and managing data.
• Booking and amending appointments, dealing with enquiries.

Skills

Communication

Prioritisation

Administration

IT Systems Knowledge

Education

NVQ level 3 in Business Admin

Microsoft Office Package qualification

Tools

Microsoft Office

Lorenzo

Job description

Job summary

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to our South Adult Community Mental Health Team. You will be encouraged and supported to develop your skills and knowledge. This role would see you working within a small administration team.

The Trust provides excellent development and training opportunities.

Main duties of the job

Previous administration experience is essential. Full training will be given for this role.

You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. A working knowledge of Microsoft Office Packages, including word, excel and outlook will be essential. Knowledge of the Trust clinical system Lorenzo would be an advantage as well as minute taking and audio transcription. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative as well as in a team environment and maintaining strict confidentiality are also essential.

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Benefits

Benefits included with this role are:-

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• NHS discounts and many more
• Relocation packages.

Job description

Job responsibilities

All aspects of administration:

Typing, data entry, telephone calls, booking / amending appointments, dealing with enquiries, record keeping, managing data, minute taking, Diary management. This list is not exhaustive, please refer to the job description for more detail.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Job description
Job responsibilities

All aspects of administration:

Typing, data entry, telephone calls, booking / amending appointments, dealing with enquiries, record keeping, managing data, minute taking, Diary management. This list is not exhaustive, please refer to the job description for more detail.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Person Specification

Qualifications

Essential

• NVQ level 3 (or equivalent) Business Admin qualification
• Microsoft Office Package (or equivalent) qualification

Desirable

• Knowledge of Lorenzo

Experience

Essential

• Experience in a busy office environment
• Experience in dealing with sensitive and confidential information

Desirable

• Experience in an NHS environment

Knowledge

Essential

• Working knowledge of Microsoft packages or equivalent.

Desirable

• Knowledge of NHS policy / procedures.

Person Specification
Qualifications

Essential

• NVQ level 3 (or equivalent) Business Admin qualification
• Microsoft Office Package (or equivalent) qualification

Desirable

• Knowledge of Lorenzo

Experience

Essential

• Experience in a busy office environment
• Experience in dealing with sensitive and confidential information

Desirable

• Experience in an NHS environment

Knowledge

Essential

• Working knowledge of Microsoft packages or equivalent.

Desirable

• Knowledge of NHS policy / procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust
Address

Gateway House

Farrier Close

Wymondham

NR18 0WF

Employer's website