Senior Clinical Team Administrator

Norfolk & Suffolk Foundation NHS Trust; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare provider is seeking a Senior Clinical Team Administrator to support the Secure Services Central Administration Team. This role involves managing administrative tasks, supervising staff, and ensuring efficient operations. The ideal candidate will have strong organizational skills and experience in healthcare administration.

Benefits

Ongoing training and development opportunities

Qualifications

• Experience in secretarial procedures at a senior level.
• Supervision of staff.

Responsibilities

• Management of the Secure Services Cash Office.
• Delegation of administrative tasks related to incoming referrals.
• Data collation and analysis.

Skills

Organizational Skills

Administrative Experience

Knowledge of NHS Policies

Education

NVQ Level 3 in Business Administration

NVQ Level 2 in Customer Services

Job description

Job summary

Contract to end at the end of May 2025

We are looking for a Senior Clinical Team administrator to join the Secure Services Central Administration Team at Northside House. The team is part of Secure Services, providing inpatient and community-based care for our service user group.

The successful candidate will support the Central Administration Team with daily administrative tasks, including managing the Secure Services cash office, processing incoming referrals, and handling auditing and data related to KPI reporting. They will collaborate with other administrators within Secure Services and contribute to refining and improving the service.

Main duties of the job

The ideal candidate will be highly organized, experienced in administrative roles, and preferably knowledgeable about healthcare and the NHS.

The post involves managing the workload of the Secure Services Central Administration team, including administration of referrals, cash office duties, and other daily administrative processes that support the service.

Line management responsibilities for other administrators within the team will be part of the role, under the supervision of the Administration Manager.

About us

At NSFT, we pride ourselves on being a welcoming, talented, friendly, and supportive team that values sharing experiences and learning from each other. We offer ongoing training and development opportunities and strive to create an environment where you can thrive.

Why work for us? We face challenges as a Trust but have ambitious goals, exciting transformation projects, and need dedicated individuals to support our journey. Our professional networks and leadership team are committed to ensuring you are well cared for and valued.

Why Norfolk and Suffolk? The region is warm and welcoming, with proximity to beautiful coastlines and Broads National Park. It's just an hour and a half from London, with an international airport in Norwich. The area boasts rich history, independent cafes, shops, theatres, excellent shopping, dining, top-ranked schools, and affordable housing.

Job description

Job responsibilities

Key duties include:

• Management of the Secure Services Cash Office
• Management and delegation of administrative tasks related to incoming referrals
• Data collation and analysis
• Line management supervision

Person Specification

Other

Essential

• Able to travel independently

Knowledge

Essential

• Maintaining administrative and secretarial systems

Desirable

• Knowledge of NHS policies and procedures

Qualifications

Essential

• NVQ Level 3 in Business Administration or equivalent, or willingness to work towards
• NVQ Level 2 in Customer Services or working towards

Desirable

• Knowledge of Trust electronic record systems

Experience

Essential

• Experience in a full range of secretarial procedures and systems at a senior level
• Supervision of staff

Additional information

This role is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, requiring a Disclosure and Barring Service (DBS) check for criminal convictions.

Applications from those requiring Skilled Worker sponsorship are welcome and will be considered alongside all other applications. For more details, visit the relevant UK government pages.

Note: From 6 April 2017, applicants for UK entry clearance must present a criminal record certificate from each country of residence over 12 months in the past 10 years, including adult dependants.

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

Northside House, Norwich, NR7 0HT

Employer's website

Visit our website for more information.