Quality Assurance Supervisor

TN United Kingdom; Hounslow; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in luxury airline catering is seeking a dedicated Quality Assurance Manager. This role is pivotal in ensuring compliance with food safety regulations and quality standards, training staff, and maintaining communication across departments. You will lead audits, coordinate with production management, and foster a culture of excellence. If you thrive in a dynamic environment and are passionate about delivering exceptional quality, this opportunity is perfect for you.

Qualifications

• Experience in the food industry in a similar role is essential.
• Training in food hygiene and HACCP is required.

Responsibilities

• Ensure compliance with food safety and quality assurance standards.
• Train QA team and maintain communication with operational departments.

Skills

Food Safety Compliance

Quality Assurance Standards

Communication Skills

Training and Development

Self-Organization

Education

Training in Food Hygiene

HACCP Certification

Quality Management Experience

Job description

Company Description

Our production unit specializes in luxury airline catering, offering elegant and sophisticated services. We are committed to providing a unique experience with exceptional quality, first-class service, and a diverse menu that impresses even the most discerning passengers.

Job Description

1. Ensure Quality Assurance and Food Safety compliance with local, international, health, and safety regulations.
2. Understand specifications from goods receipt to dispatch to airside operations.
3. Communicate non-conformances to relevant departments, including Operations, Purchasing, Logistics, and Transport.
4. Train QA team and all employees to ensure adherence to customer specifications and SOPs.
5. Maintain close relationships with operational departments and ensure continuous information flow on quality and performance.
6. Coordinate with production management to ensure SOP compliance and proper staff training.
7. Assign work shifts for QA staff.
8. Lead internal audits and ensure corrective actions are implemented.
9. Support the Quality Assurance management team as needed.

Qualifications

• Experience in the food industry in a similar role.
• Training in food hygiene, HACCP, quality management, or equivalent professional experience.
• Knowledge of Food Safety and Quality Assurance standards.
• Result-oriented with strong self-organization skills.
• Ability to work independently and collaboratively.
• Resilient under stress.
• Excellent communication skills, capable of training and conveying information to all levels, including leadership and staff.