Office Manager

Surrey and Sussex Police; London; On-site; GBP 26,000 - 30,000; Full time

Job summary

An exciting opportunity to join the Sexual Offences Investigation Team as an Office Manager at Surrey Police Headquarters. The role involves providing administrative support to enhance team efficiency and effectiveness in investigating serious sexual offences. Ideal candidates will have strong communication skills and a high standard of IT literacy, capable of managing various administrative tasks while maintaining confidentiality.

Benefits

Career Progression

Contributory Pension Scheme (LGPS)

Generous Annual Leave Allowance

On-site Gyms

Supportive Parental Leave

Financial and Mental Wellbeing Guidance

Qualifications

• Experience in administrative and customer service roles.
• Ability to respond to correspondence with good judgment.
• Proficient in producing clear and accurate written reports.

Responsibilities

• Act as a contact point for the team and partner agencies.
• Collate data for performance monitoring.
• Undertake administrative tasks ensuring adherence to policies.

Skills

Communication

IT Literacy

Interpersonal Skills

Teamwork

Problem Solving

Job description

Vacancy Information

Division / Department - Specialist Crime

Grade - Grade D

Status - Full Time or Happy to Talk Flexible Working

Contract Type - Permanent

Salary Grade Range - £26,162 - £29,670

Working Hours - 37.0 Hours per Week

Shift Allowance - No

Politically Restricted - No

Location - Surrey Police Headquarters, Guildford

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables' Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

We wish you all the very best with your application.

Chief Constable Tim De Meyer & Chief Constable Jo Shiner

The Role & Key Responsibilities

An exciting opportunity has arisen to apply for the post of Office Manager within the Sexual Offences Investigation Team (SOIT) based at Surrey Police Headquarters.

This role presents the chance to provide administrative support services to SOIT to promote the effectiveness and efficiency of the team.

SOIT is a specialist investigation department aligned to the Central Public Protection Command and is responsible for the investigation of serious sexual offences against adult victims across the county of Surrey.

You will provide support across the three investigation teams, reporting to a Detective Inspector.

Key Responsibilities

• To act as a point of contact for the team both internally and for partner agencies - responding to enquiries on behalf of the team or routing them to the appropriate person / department ensuring professional relationships are maintained and developed.
• To collate data on the work of the team to enable performance monitoring in line with organisational priorities.
• To undertake administrative work in relation to the roles carried out by the team ensuring that force policies, procedures and guidelines are adhered to.
• Undertake word processing, postal requirements and associated administrative tasks as required.
• To oversee and co-ordinate management of the vehicle fleet utilised by the team.
• To support supervisors with organising, arranging and booking of training.
• Ensure the adequate supply of stationery along with other office materials and equipment. Along with maintaining supply for partner agencies for which Surrey Police are responsible.
• Coordinate the arrangements for any meetings that are appropriate and ensure that the necessary administrative support is provided.
• Liaise and communicate with appropriate internal departments and external agencies to collate information and ensure an effective service response to meet operational demands.
• To support new starters to the department including IT and office supplies / equipment.
• To complete any other tasks commensurate with the role as tasked by the Detective Inspector or duty Detective Sergeant.

Skills & Experience

• Previous experience in an administrative and/or customer service role.
• The ability to respond to routine correspondence without direct instruction, but able to exercise judgement regarding escalation.
• The ability to evidence a high standard of IT literacy and a proven ability to operate and interrogate computer systems proficiently.
• The ability to produce clear, concise and accurate written letters and reports covering a range of information.
• Good interpersonal and communication skills to deal confidently, courteously and efficiently with enquiries both internally and externally.
• The ability to work as a team member with the competing demands and pressures that arise.
• To be able to work unsupervised in the absence of a line manager maintaining and prioritising own work, taking the initiative to resolve problems where they arise.
• The ability to be flexible and to be able to apply new procedures and working practices to assist with organisational and procedural changes.
• The ability to maintain a high level of integrity and be aware of the need for confidentiality and security of all operational material that will come into their possession some of which may be of a sensitive nature.

Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. We are invested in supporting people to balance their life with work and we encourage flexible working.

We take pride in looking after our people and offer a variety of benefits:

• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support

Please use the following links for more information on the benefits of working with Surrey Police or Sussex Police.

Further Information

Please contact A/DI Hannah Randall via email for further information about the vacancy.

Diversity Statement

We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service.

We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.

We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here.

We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

Additional Information

Following submission of your application, you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications.

This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are:

• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self-employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.