Scrum Master

TN United Kingdom; Redditch; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the automotive sector is seeking a Scrum Master to support Agile delivery teams at their Redditch Support Centre. The role involves facilitating Scrum ceremonies, coaching team members, and driving continuous improvement. The ideal candidate will have hands-on experience with Agile methodologies and tools, fostering a collaborative and high-performing culture. The position offers hybrid working, competitive salary, and a range of employee benefits.

Benefits

Annual discretionary bonus scheme

Pension

Life assurance

25 days annual leave plus bank holidays

Enhanced family leave

Employee discounts

Wellbeing resources

Qualifications

• Hands-on experience as a Scrum Master or in an Agile delivery role.
• Passionate about coaching others and championing continuous improvement.

Responsibilities

• Lead all core Scrum ceremonies including Daily Stand-ups, Sprint Planning, Reviews.
• Coach and support team members in embracing Agile principles.

Skills

Agile

Scrum

Kanban

Lean

Communication

Tools

Jira

Confluence

Azure DevOps

Job description

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At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.

The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.

If you’re willing to get stuck in, you’ll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.

About the role

We're looking for a highly collaborative, experienced Scrum Master to join our team and support one to two Agile delivery teams in driving high-performance outcomes. In this role, you’ll play a key part in facilitating Agile ceremonies, coaching team members, and fostering continuous improvement across delivery practices.

You’ll work closely with Product Owners and cross-functional stakeholders to ensure alignment with business priorities, enhance Agile maturity, and improve team dynamics. This is a great opportunity to make a real impact on how we deliver value, grow Agile capability, and support successful outcomes across the organisation.

Key responsibilities

• Lead all core Scrum ceremonies with confidence and clarity—including Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives.
• Actively spot and remove blockers to keep delivery on track and ensure a smooth, efficient workflow.
• Partner with Product Owners to shape and prioritise the product backlog, ensuring clarity and alignment with team goals.
• Coach and support team members in embracing Agile principles, tools, and best practices to drive continuous growth.
• Empower teams to become more self-organising and cross-functional, encouraging ownership and accountability.
• Monitor delivery metrics like velocity and sprint goals to improve predictability and performance.
• Use retrospectives and health checks to drive team growth and Agile maturity in a practical, data-informed way.
• Champion a culture of psychological safety, trust, and collaboration that boosts morale and engagement.
• Share insights, learnings, and proven practices across teams to help elevate Agile delivery across the organisation.

About you

• You bring hands-on experience as a Scrum Master or in an Agile delivery role, with a solid grasp of Scrum, Kanban, SAFe, and Lean principles.
• Confident using Agile tools like Jira, Confluence, or Azure DevOps to support transparency and delivery.
• A natural facilitator and strong communicator, you're skilled at navigating team dynamics and resolving conflict with ease.
• You're passionate about coaching others and championing continuous improvement, always looking for ways to help teams thrive.
• You lead with empathy, foster collaboration, and know how to create a positive, high-performing Agile culture.
• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
• We offer hybrid working in our Support Centre, you will be based at our Support Centre 3 days a week with an optional 2 days working from home.
• You will have access to a wealth of employee discounts across the Halfords suite of products and services.
• Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

At Halfords, we operate a hybrid working policy with 3 days per week on-site at our Support Centre in Redditch Worcestershire.