Centre Manager

Halfords; Nottingham; On-site; GBP 34,000 - 41,000; Full time

Job summary

Join a forward-thinking company as an Autocentre Manager and lead a dynamic team in the UK's largest automotive service provider. This role offers a fantastic opportunity to enhance your career with excellent training and progression paths. You will be instrumental in driving business performance while ensuring high customer satisfaction. With a competitive salary and an uncapped bonus scheme, plus a range of attractive benefits, this position is perfect for those passionate about customer experience and team development. Don't miss out on your chance to be part of a growing success story in the automotive industry!

Benefits

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off Halfords products

Financial planning support

GP Access 24/7

Share save scheme

Health Cash Plan

Pension Scheme

Life Assurance

Discounts on groceries and shopping

Qualifications

• Strong leadership and team management experience in automotive or similar sectors.
• Proven track record of delivering high customer satisfaction.

Responsibilities

• Lead the team to success and ensure excellent customer journey.
• Drive business performance and provide in-the-moment training.

Skills

Leadership skills

Customer satisfaction delivery

Team management

Coaching-based approach

Compliance standards knowledge

Sales management

Communication skills

IT proficiency

Time management

Driving license

Job description

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don’t delay, apply today!

Salary and Benefits:

• £34,278 to £40,706 per annum
• Average uncapped bonus of £10,800 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply

Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants, and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and Experience:

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management
• Engaging and motivational, coaching-based approach to team development and able to provide in-the-moment training
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written
• IT Proficient, with the willingness to learn in-house systems
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.