Sales Advisor

TN United Kingdom; Sunderland; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading UK automotive parts distributor is seeking an outgoing Sales Advisor to provide exceptional customer service and meet sales targets. The role involves developing customer relationships, collaborating with the sales team, and enhancing product knowledge. Benefits include performance bonuses, annual leave, health support, and training opportunities.

Benefits

Performance-based bonus

Annual leave plus additional days

Free flu vaccine

Health & wellbeing tools

Life assurance scheme

Discounts from household names

Paid time off for volunteering

Training and career progression opportunities

Qualifications

• Experience in telesales and/or customer service in a fast-paced environment.
• Ability to handle rejection and motivated by sales.

Responsibilities

• Developing strong customer relationships and applying effective sales techniques.
• Contributing to team performance while achieving personal sales benchmarks.
• Liaising with the Distribution Coordinator to meet delivery requirements.

Skills

Customer-focused attitude

Excellent interpersonal skills

IT literacy

Organized with attention to detail

Ability to work well under pressure

Tools

MAM/Allicat

Job description

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About The Role

At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic, passionate, and always committed to providing the best service. They care about their customers and our business, forming the foundation of our success.

We are looking for an outgoing Sales Advisor who will support the branch by fully satisfying customer needs and contributing towards achieving sales targets.

Main duties include:

1. Developing strong customer relationships and applying effective sales techniques
2. Collaborating within the sales team on product promotions, answering telephone and electronic queries
3. Fully satisfying customer needs regarding parts orders, requests, or queries
4. Contributing to positive team performance while working on personal sales benchmarks
5. Liaising with the Distribution Coordinator to meet delivery requirements
6. Enhancing product knowledge through studying internal literature
7. Using the E-learning portal to improve performance

Working hours: Average hours Monday to Friday, including alternate Saturdays

About You

As a Sales Advisor, you should have experience in telesales and/or customer service, ideally in a fast-paced sales environment.

What you'll need to succeed:

• Ability to work well under pressure and deliver results
• Organized with attention to detail
• Customer-focused attitude
• Target-driven, motivated by sales, and able to handle rejection
• Willingness to learn and develop
• Team player with the ability to work independently
• Excellent interpersonal and communication skills, both written and verbal
• IT literacy
• Knowledge of car parts and MAM/Allicat is helpful but not essential

What we'll offer:

Benefits at GSF Car Parts support all aspects of our team members' lives, including health, wealth, and lifestyle. Some of our benefits include:

• Opportunity to earn a performance-based bonus
• Annual leave (including bank holidays) plus up to 5 additional days with service
• Free flu vaccine
• Health & wellbeing tools
• Support from pension experts
• Life assurance scheme
• Discounts from household names like Asda, Nike, and John Lewis
• Financial wellbeing products including advances and savings schemes
• Paid time off for volunteering
• Training, qualifications, and career progression opportunities

About Us

GSF Car Parts is a leading UK automotive parts distributor, supplying thousands of independent garages across the UK and Ireland with parts, tools, and equipment. With over branches nationwide and a turnover exceeding £ million, we operate as one brand since November 1, supported by centralized departments in procurement, marketing, and national accounts. Our integrated IT systems include our industry-leading catalogue, Allicat, and access to the Servicesure garage programme.