Recruitment Specialist

TN United Kingdom; Welwyn Garden City; Hybrid; GBP 25,000; Full time

Job summary

An established industry player is seeking a Recruitment Specialist to join their dedicated team in Welwyn Garden City. This role is pivotal in addressing the care crisis by directly recruiting individuals into care and support roles. The ideal candidate will possess strong customer service skills, excellent IT capabilities, and a keen attention to detail. You will facilitate the smooth operation of a fully funded recruitment service while inspiring the public to consider a career in care. Join a friendly and supportive team that values your contributions and offers a rewarding work environment.

Benefits

28 days annual leave

Pension / Sickness Scheme

Employee Assistance Programme

Team building days

Free parking

Care Professional Academy Rewards and Discounts

Qualifications

• Passionate about company goals and values.
• Excellent customer service and communication skills.

Responsibilities

• Screen candidates and arrange interviews with care employers.
• Source job applicants via job fairs and social media.
• Maintain recruitment database and ensure excellent customer service.

Skills

Customer Service

IT Skills

Organizational Skills

Attention to Detail

Proactive Initiative

Education

Experience in a Care Setting

Experience in an Admin/Office Position

Job description

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Recruitment Specialist, Welwyn Garden City

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Client:

HCPA

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f6471d33c2fc

Job Views:

3

Posted:

10.05.2025

Expiry Date:

24.06.2025

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Job Description:

Hertfordshire Care Providers Association (HCPA) is a multi-award-winning company that is dedicated to providing excellent support to providers of care services in Hertfordshire and beyond. The company offers training courses, support projects, and innovative methods to assist care companies and care staff in improving their services and delivering meaningful, personalised care. HCPA's CEO was recently awarded an OBE for their work leading the company and its activities.

Hertfordshire is currently in a care crisis, and the recruitment team has been built to tackle this. Most of us will come across care staff in our lives to support our loved ones or eventually ourselves so the Recruitment Specialist role is vital to the care sector and is an extremely rewarding and exciting service to be a part of.

Why work for HCPA?

• 37.5 hours a week, Monday to Friday, 9am to 5pm, based out of our Welwyn Garden City office with some homeworking
• An annual salary of £24,422 plus incentives
• Care Professional Academy Rewards and Discounts
• Pension / Sickness Scheme
• Employee Assistance Programme
• 28 days annual leave, all the bank holidays plus your birthday off work
• Annual Care Awards
• Team building days and team events
• Free parking
• Friendly and supportive team

What does the role of Recruitment Specialist involve?

Based in Welwyn Garden City, working within a team of 4, you will facilitate the smooth running of the 'Herts Good Care Recruitment Service' which is a fully funded recruitment service we offer to Care Providers in Hertfordshire. Your focus will be directly recruiting people into care and support roles.

Your day-to-day duties will include:

• Screening candidates based on values and arranging interviews with care employers.
• Following up consistently with care employers and candidates to achieve outcomes
• Involvement in the Good Care Campaign, inspiring the public to consider a career in care.
• Educating employers by providing day-to-day recruitment guidance and advice.
• Sourcing job applicants via job fairs, jobcentres, educational settings, CV databases, and more.
• Being a key team member actively sourcing candidates via social media
• Being a key recruitment contact on the HCPA phone lines, dealing with candidate and employer enquiries.
• Obtaining and monitoring service feedback from both care employers and jobseekers.
• Ensuring recruitment database is up to date and all communications are logged to maintain excellent customer service.
• Any general tasks as requested which contribute to the smooth running of HCPA

Am I the right person for this Recruitment Specialist position?

At HCPA, we are looking for individuals to work for us who are passionate about our company goals and values. We are looking for an enthusiastic person with excellent IT skills, who is also organised, has meticulous attention to detail and is process driven. You can hear a smile down the telephone line, so we need someone who has great customer service skills.

We are also looking for you to:

• Have experience working in a care setting
• Have experience working in an admin/office position
• Be proactive and work on own initiative
• Be professional and have a confident telephone manner
• Demonstrate the ability to provide excellent customer service
• Be able to communicate with people of all levels – candidates, care managers, HR professionals and more
• Be able to work to deadlines and meet KPIs
• Be able to work as part of a team

If you are interested in the Recruitment Specialist vacancy and feel you have the relevant experience, please apply now.