Support Service Administrator

NHS; Colchester; On-site; GBP 31,000 - 36,000; Part time

Job summary

A leading primary care provider is seeking a part-time general practice support administrator to provide essential administrative support across Colchester and Tendring. The role involves working closely with project managers to enhance operational efficiency and patient care.

Qualifications

• Primary care experience required.
• Knowledge of administrative procedures essential.
• Driving license and own transport required.

Responsibilities

• Provide administrative support to project managers.
• Liaise with team members for effective communication.
• Complete practice audits to optimise resources.

Skills

Organisational Skills

Communication

IT Skills

Proactive Approach

Tools

SystmOne

EMIS

Job description

Job summary

GP Primary Choice are looking to welcome a general practice support administrator to work on a part-time basis for 30 hours per week. The role will work within our north east Essex GP practices, across Colchester and Tendring, alongside two senior project managers. They will provide key administrative support and understand where operational improvements can be made.

We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of patient care.

Main duties of the job

1. Provide comprehensive administrative and hands-on clerical support to the project managers.
2. Liaise closely with team members to ensure effective communication.
3. Support staff within practices with operational improvements implemented by project managers.
4. Complete practice audits to optimise resources and meet capacity and demand.
5. Draft project plans and proformas for the CEO, COO, ICB, and GP practices.
6. Manage and maintain project action logs.
7. Update or develop practice policies and protocols as needed.
8. Manage emails efficiently.

About us

GP Primary Choice Ltd is a primary care provider based in north east Essex, owned by 32 GP practices serving over 360,000 patients. Rated as 'Good' by CQC in January 2023, our aim is to facilitate successful bids for local services, combining resources and expertise to support general practice development for the benefit of patients and the local health economy.

Our goals include:

• Being locally managed to meet local needs.
• Ensuring quality for patients.
• Being trusted and aligned with patient preferences.
• Maintaining sustainability and viability.

Details

Date posted: 18 May 2025

Pay scheme: Other

Salary: £31,019 per year, pro rata

Contract: Permanent

Working pattern: Part-time

Reference number: 28490-1

Job locations: University of Essex Knowledge Gateway, Parkside Office Village, Colchester, Essex, CO4 3ZL

Job responsibilities

For more information about this role, please see the attached job specification.

Person Specification

Experience (Essential):

• Primary care experience.
• Knowledge of administrative procedures and organisational duties.
• Basic IT skills (Outlook, Word, PowerPoint).
• SystmOne and EMIS experience desired but not essential.
• Self-motivated with a proactive approach.
• Excellent organisational and planning skills.
• Ability to prioritise workload.
• Driving license and own transport required due to locations.

Disclosure and Barring Service Check

This position is subject to a DBS check under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Employer details

Name: Primary Care Careers

Address: Uni of Essex Knowledge Gateway, Parkside Office Village, Colchester, Essex, CO4 3ZL

Website: https://www.eoeprimarycarecareers.nhs.uk/