Assistant Manager

TN United Kingdom; Mole Valley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the hospitality sector seeks a dedicated individual to support the General Manager and lead the team in delivering exceptional customer experiences. This role involves training, maintaining brand standards, and ensuring safety while fostering a positive work environment. The ideal candidate will have strong leadership and communication skills, along with a passion for customer service.

Benefits

Competitive salary

Pension contributions

Career progression opportunities

33% discount on all brands

Free employee assistance program

50% discount at Greene King Inns

Referral bonus up to £1,500

Access wages early with Wagestream

Retail discounts

Qualifications

• Passion for delivering outstanding customer experiences.
• Excellent communication and leadership skills.

Responsibilities

• Support the General Manager in day-to-day business operations.
• Lead the team in delivering exceptional customer experiences.
• Act as a role model for team training and development.

Skills

Leadership

Communication

Customer Experience

Attention to Detail

Job description

Support the General Manager in the day-to-day running of the business and lead the team in their absence.

Bring our brand to life by leading the team in delivering exceptional experiences for our customers.

Act as a role model for the team, supporting training and development.

Ensure brand standards are upheld and prioritize customer and team safety at all times.

What you'll bring...

• Passion for delivering outstanding customer experiences.
• Excellent communication and leadership skills to motivate and get the best out of people.
• Ability to think quickly and adapt to challenges during busy shifts.
• Attention to detail and a commitment to maintaining high standards.

Additional Information

We reward our team’s hard work with a competitive salary, pension contributions, and more:

• Opportunities for career progression across our well-known brands and comprehensive training at all levels.
• 33% discount for you and 15% for loved ones on all brands.
• Free employee assistance program supporting mental health, well-being, financial, and legal needs.
• 50% discount for you and 25% for loved ones at Greene King Inns and hotels.
• Referral bonus of up to £1,500 when you refer a friend who gets hired.
• Access your wages early with Wagestream.
• Retail discounts including up to 30% off at Superdrug, exclusive mobile deals, and more.