Membership Sales Lead

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in London is seeking a Membership Sales Consultant to drive membership acquisition and engage with diverse individuals. The role requires a charismatic communicator with 2-5 years of sales experience, a passion for social impact, and the ability to meet targets. Join us to help grow a community dedicated to positive change.

Qualifications

• 2-5 years of experience in membership sales or similar roles.
• Experience with KPIs and targets in sales roles.
• Excellent communication skills in English.

Responsibilities

• Drive membership acquisition strategies and conduct tours with potential members.
• Handle inbound and outbound calls to close sales.
• Support inclusive member recruitment and demographic balance.

Skills

Communication

Sales

Interpersonal Skills

Organizational Skills

Problem Solving

Tools

CRM

Job description

Membership Sales Consultant - Full Time Contract

Company Overview

The Conduit serves as a home for people passionate about achieving positive social, environmental, and economic change. Our community shares our belief that the world’s most pressing problems are opportunities waiting for entrepreneurial solutions. The Conduit’s mission is to convene a collaborative community that scales and accelerates solutions to the world's greatest challenges, providing a physical home with industry-leading sustainable and ethical hospitality where creativity and innovation can flourish. Our members come from all over the world, representing all sectors and industries, reflecting the diversity of the world we live in.

Purpose & Scope

We are looking for someone who loves to sell and enjoys communicating with people via phone, email, and in person. You thrive on hitting targets and contribute to growing our community of Changemakers. Supported by the Membership Head of Department and other teams, you will focus on membership acquisition activities such as Open Days, 121 tours, and more.

The ideal candidate will have 2-5 years of experience in membership sales, business development, community building for referrals, or similar roles. You should also possess:

• Charisma and confidence in communication, with a can-do attitude and a love for building rapport to close sales
• An entrepreneurial spirit, quick to spot new opportunities to increase sales and improve systems
• Motivation by targets and the enjoyment of the sales 'buzz'
• A keen desire to understand client needs and an interest in social business for social, environmental, and economic impact
• Enthusiasm for The Conduit’s mission and understanding of the Membership Club market

Responsibilities & Key Duties

• Represent The Conduit to individuals from diverse backgrounds, explaining how they can impact change with us
• Drive membership acquisition strategies with the Head of Membership, including budgeting for growth
• Conduct tours with potential members
• Handle outbound and inbound calls, building rapport, closing sales, and identifying target sectors
• Support in achieving membership growth forecasts aligned with demographics
• Design and participate in activities to attract new members, such as Open Days and outreach events
• Engage members to increase visibility and organic growth through referrals
• Assist in developing a pipeline of corporate membership targets
• Maintain and segment the CRM to identify new opportunities
• Support inclusive member recruitment and demographic balance
• Participate in onboarding new members
• Help develop corporate outreach strategies and maintain a pipeline of targets
• Support the renewal process to meet renewal rate targets
• Promote The Conduit’s Diversity, Equity & Inclusion Strategy
• Perform additional tasks as required by business needs

Key Characteristics

• Strong interpersonal skills to build trust at all levels
• A team player who enjoys collaboration
• Appreciates diversity as a source of innovation
• Problem owner with a solutions-oriented mindset
• Open to feedback and self-improvement
• Aligned with and committed to The Conduit’s vision and mission
• Innovative and eager to enrich our diverse community
• Adaptable and embracing of change
• Available for evening and weekend work
• 2-5 years of sales experience or equivalent
• Experience with KPIs and targets in sales roles
• CRM experience preferred (PeopleVine training provided)
• Excellent communication skills in English; other languages are a plus
• Strong organizational skills with attention to detail
• Ability to manage multiple priorities and meet deadlines
• Results-oriented, independent, and proactive