Organisational Support Officer

Civil Nuclear Constabulary; North Norfolk; On-site; GBP 24,000 - 29,000; Part time

Job summary

A leading organization in the nuclear industry is looking for an Operational Support Officer to provide essential support services. The role involves managing inquiries, bookings, and financial requests while ensuring excellent communication and organizational skills. This part-time position offers a competitive salary and a comprehensive benefits package.

Benefits

27.5 days annual leave plus Bank Holidays

Generous pension scheme

Flexi-time working

Performance-based bonus scheme

Blue Light Card discounts

On-site subsidized Costa Coffee and restaurant

Free on-site parking

Enhanced family and wellbeing policies

Cycle to Work scheme

Qualifications

• Experience in coordinating meetings and managing records with attention to detail.
• Confident IT user experienced with common office systems.

Responsibilities

• Provide efficient support services as the first point of contact for inquiries.
• Manage relationships with colleagues, suppliers, and external partners.

Skills

Problem Solving

Decision Making

Organizational Skills

Interpersonal Skills

Customer Service

Confidentiality

Education

Business Administration Qualifications

Tools

Common Office Systems

Job description

Job Title: Operational Support Officer

Location: Based at Bacton, Norfolk

Salary: Up to £28,531 per annum plus a generous benefits package

Employment Type: Permanent, Part-Time (18.5 hours per week)

About the Civil Nuclear Constabulary (CNC)

The CNC is an armed police service dedicated to the nuclear industry. Our vision is to be recognized as a provider of a world-class service for the protection of nuclear material and facilities. Given the critical nature of our work, we seek skilled and committed individuals to join our team.

Role Overview

We are seeking an Operational Support Officer to provide efficient support services. You will be the first point of contact for business inquiries, gaining in-depth knowledge of the organization and its processes. Your responsibilities will include venue, travel, and equipment booking, preparing paperwork, producing reports and forecasts from our systems, and managing relationships with colleagues, suppliers, and external partners through raising purchase orders and handling financial requests and queries.

What We're Looking For

• Confident IT user experienced with common office systems, procedures, equipment, and facilities
• Hold or willing to work toward Business Administration qualifications
• Self-motivated, flexible, able to work independently and in a team, with problem-solving and decision-making skills, and excellent organizational and interpersonal skills
• Experience in coordinating meetings and managing records with attention to detail and accuracy
• Excellent written and verbal communication skills, with a strong customer service orientation, at all levels and with external partners
• Ability to handle sensitive and confidential information discreetly and with integrity

Application Process

If interested, please upload your CV and cover letter demonstrating your experience and skills against the criteria listed above. For the full job description or questions, contact us at [e-mail].

Working Hours and Additional Information

This role is part-time, working 18.5 hours per week. The working pattern can be discussed during the interview and offer stage.

Our Values and Commitment

As police staff, we uphold the highest standards, values, and professionalism. The CNC values and Code of Ethics apply to all staff, emphasizing behavior standards and responsibilities.

Benefits

• 27.5 days annual leave plus Bank Holidays, increasing after 2 years
• Additional leave accrued through extra work during the week
• Generous pension scheme (employer contribution 20.7%, employee 8.2%)
• Flexi-time working
• Performance-based bonus scheme (up to 7%)
• Blue Light Card discounts
• On-site subsidized Costa Coffee and restaurant
• Free on-site parking
• Enhanced family and wellbeing policies
• Cycle to Work scheme

Equality, Diversity, and Inclusion

We value and embrace diversity, promoting an inclusive environment where everyone can bring their authentic selves to work. Our initiatives and policies support this commitment.

Vetting Process Overview

• Vetting: An Overview - https://youtu.be/lRit8RA7Zpo
• Vetting and Finances - https://youtu.be/JmZP7r-9MEE
• Vetting and Life Experiences - https://youtu.be/jVPHvgpB8nc