Clinical Support Officer Podiatry

Candino CA; Colchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking community health service as a Clinical Support Officer, where you will play a vital role in patient care. This position offers the opportunity to work alongside experienced podiatrists, engaging in essential clinical duties such as post-surgery redressing and stock management. You will be part of a dedicated team that values training and development, ensuring you have the skills needed to thrive. With a focus on patient care and effective communication, this role is perfect for those eager to make a difference in their community. Enjoy a supportive environment with numerous benefits, including a generous pension scheme and NHS discounts.

Benefits

Generous pension scheme

27 days annual leave

NHS discounts

Flexible working options

Staff Health and Wellbeing programme

Qualifications

• Confident grasp of basic IT skills is essential.
• Relevant training will be provided for clinical tasks.

Responsibilities

• Assist in clinics, including nail surgery and wound dressing.
• Manage stock levels and order necessary items.
• Provide reception cover and assist in appointment management.

Skills

Basic IT skills

Interpersonal skills

Stock management

Clinical duties

Education

Relevant clinical support training

Tools

Electronic Patient Record (EPR) systems

Job description

The Community podiatry service is looking to recruit a new clinical support officer.

This clinical post is vacant due to internal promotion.

The Community podiatry service provides clinics in Clacton, Colchester, and Harwich, as well as home visits for housebound clients across North East Essex. We assess and treat a wide range of foot conditions for all ages.

You will join our growing team of podiatrists, apprentice podiatrists, and associate practitioners, who together provide assessment, education, and treatment to our patients. Your role will be to assist in the clinic where an assistant is needed, such as nail surgery and wound dressing clinics.

Once trained, you will also complete post-nail surgery checks and redressings under the direction of the podiatrist. You will manage our stock levels, ordering items for stock and specific items as required. Training on all systems used will be provided, but a confident grasp of basic IT skills is essential.

You will at times need to provide reception cover and assist in referral and appointment management. Good interpersonal skills are essential to support effective communication with service users and the multidisciplinary team (MDT).

As a CSO, you will work from our Clacton or Colchester base but will be expected to cover all areas as needed by the service (this is preplanned). A car driver and access to a car is desirable.

Key Responsibilities:

1. Clinical duties including redressing post-surgery.
2. Stock management and ordering.
3. Work closely with the Podiatry Team during Nail Surgery Clinics – assisting in the clinic and doing simple redressing under delegation.
4. Assist with short return clinics.
5. Arrange periodic reviews.
6. Prepare dressing boxes for podiatry clinics.
7. Manage and track equipment availability.
8. Work closely with the Admin teams, including appointment booking, accepting referrals, and possible reception cover.

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics, and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals, we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata), and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offers a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in the hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

For full details of the responsibilities and duties of this role please see the attached job description.