Hospitality Team Member

TN United Kingdom; Blackpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the hospitality sector is seeking enthusiastic hospitality team members to join their dynamic team. You will be responsible for providing exceptional customer service in bars and restaurants while adhering to health and safety regulations. The role offers excellent salary and a wide range of employee benefits, including private GP helpline and discounted gym membership.

Benefits

Private GP helpline

Discount portal for popular retailers

Life assurance

Employee assistance programme

20% discounted gym membership

Mental health support

Family-friendly policies

Health Cash Plan

Critical illness cover

Travel insurance

Qualifications

• Bubbly personality with a passion for customer service.
• Ability to work a variety of shifts including nights and weekends.

Responsibilities

• Ensure exceptional standard of customer care.
• Operate tills and handle cash.
• Prepare and serve food and drinks.

Skills

Customer service

Team player

Cash handling

Flexibility

Job description

Social network you want to login/join with:

Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry?

We are recruiting hospitality team members to join Genting Casinos. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes, health and safety, and hygiene regulations.

Key skills and responsibilities include:

1. Ensuring an exceptional standard of customer care, whilst adhering to all company procedures, processes, and health and safety and hygiene regulations.
2. Being an effective team player who contributes to business improvement.
3. Operating tills and handling cash.
4. Preparing and serving food and drinks ensuring a high standard of presentation.
5. Clearing tables of cutlery and glasses, ensuring all items are washed/cleaned and stored correctly.
6. Being flexible and able to work a variety of shifts including nights and weekends.

In return for your commitment, we offer an excellent salary, development opportunities, and a wide range of employee benefits—read more details below.

WHAT WE OFFER

Alongside an excellent salary, we provide our colleagues with a vast range of benefits including:

• Private GP helpline
• Discount portal for popular retailers, restaurants, leisure, and more
• Life assurance
• Employee assistance programme: a confidential helpline providing 24/7 advice and counselling
• 20% discounted gym membership
• Mental health support
• Family-friendly and wellbeing policies

Flexible benefits* designed for employees to choose the best package for their personal needs:

• Health Cash Plan (level 1 is company funded)
• Critical illness cover
• Travel insurance
• Health Screening

Rewards, recognition, development, and events:

• Genting Academy: online learning portal
• Long service awards
• Staff social fund
• Annual company Christmas present
• A range of social activities such as pub quizzes, Croupier of the Year Awards, and a 5-a-side football tournament

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is one of the UK’s most popular leisure businesses, delivering outstanding service across our nationwide casinos. As part of the Genting Group, employing 62,000 people worldwide, we are committed to our values and providing a fantastic experience for colleagues and customers alike.

As an inclusive and diverse employer, we celebrate individuality and value each person's contribution. We understand and accommodate the needs of our customers and colleagues. If you need support for your interview, such as guidance, advice, or adjustments, please contact us.