Junior Customer Support Officer (Full Training)

TN United Kingdom; Tewkesbury; On-site; GBP 28,000 - 32,000; Full time

Job summary

An established engineering company is seeking a Junior Customer Support Officer to join their close-knit team in Tewkesbury. This role offers full training in technical support and CAD design, perfect for those passionate about customer service and engineering. With a strong emphasis on career progression and work-life balance, this position is ideal for individuals eager to grow in a supportive environment. Enjoy a competitive salary, excellent training, and a chance to be part of a reputable company known for its high-quality products and outstanding service.

Benefits

Salary Reviews

Excellent Training

Career Progression

33 Days Holiday

Qualifications

• Customer service-oriented background with a focus on technical support.
• Interest in engineering or design products.

Responsibilities

• Providing phone technical support and CAD designs for customers.
• Office-based role with extensive training and career advancement opportunities.

Skills

Customer Service

Technical Support

CAD Design

Job description

Junior Customer Support Officer (Full Training), Tewkesbury

Location: Tewkesbury, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 062109bdcc9b

Job Views: 3

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

£28,000 - £32,000 + Salary Reviews + Excellent Training + Career Progression + 33 Days Holiday

Office Based, commutable from Tewkesbury, Evesham, Cheltenham, Gloucester, Worcester, Ledbury, and surrounding areas.

Are you interested in supporting Product, Electrical, or Technical questions as part of a close-knit team? This role offers comprehensive technical training, including CAD training, within an engineering company that values work-life balance.

This is a great opportunity for someone customer service-focused, interested in design or engineering products, and eager to start a career with full training and excellent prospects.

Our company has been established for over 25 years and is part of a large engineering manufacturer known for high-quality products and excellent service. This role is ideal for someone with a customer service attitude and an interest in engineering or design looking for training and career growth.

The Role:

• Office-based Monday to Friday, until 5 pm
• Providing phone technical support and CAD designs for customers
• Extensive training and opportunities for career advancement

The Person:

• Customer service-oriented background
• Looking for a long-term career role