Junior Customer Support Officer (Full Training)

Rise Technical Recruitment; Tewkesbury; On-site; GBP 28,000 - 32,000; Full time

Job summary

An established engineering company is seeking a Junior Customer Support Officer to join their team. This role is perfect for individuals passionate about providing technical support and eager to learn about CAD design. With comprehensive training and a supportive work environment, you'll have the chance to build a rewarding career with excellent growth prospects. Enjoy a great work-life balance while working in a close-knit team dedicated to delivering high-quality service. If you have a customer service background and are ready to embark on a fulfilling journey in engineering, this opportunity is for you!

Benefits

Salary Reviews

Excellent Training

Career Progression

33 Days Holiday

Qualifications

• Customer service-focused background is essential.
• Eager to start a long-term career in engineering.

Responsibilities

• Providing phone-based technical support and CAD design assistance.
• Offering extensive training and career progression opportunities.

Skills

Customer Service

Technical Support

CAD Design

Job description

Junior Customer Support Officer (Full Training)

Salary: 28,000 - 32,000 + Salary Reviews + Excellent Training + Career Progression + 33 Days Holiday

Location: Office Based, Commutable from Tewksbury, Evesham, Cheltenham, Gloucester, Worcester, Ledbury, and surrounding areas

Are you passionate about supporting people with Product, Electrical, or Technical questions? Do you enjoy working in a close-knit team where you'll receive comprehensive technical training? This role offers the opportunity to work for an engineering company providing technical support and training on CAD, with a great work-life balance.

This is an excellent opportunity for someone customer service-oriented, interested in design or engineering products, and eager to start a career with strong prospects for growth.

Our company has been established for over 25 years and is part of a large engineering manufacturer known for high-quality products and excellent service. This role is ideal for someone looking to begin a career in engineering.

The Role:

• Office-based, Monday to Friday, 8:30 am - 5:00 pm
• Providing phone-based technical support and CAD design assistance to customers
• Extensive training and opportunities for career progression

The Person:

• Customer service-focused background
• Seeking a long-term career-oriented role

Reference Number: (phone number removed)

To apply or learn more about this role, click "Apply Now" or contact Harry Heal at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.

The advertised salary is a range; the actual salary will depend on experience, qualifications, and skills. We are an equal opportunities employer and welcome applications from all suitable candidates.

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