E-commerce Manager (Maternity Cover)

Olivia's; Stafford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in luxury furniture and home décor is looking for an experienced E-commerce Manager to oversee their online operations. This role involves managing website content, email marketing, and collaborating on marketing strategies to enhance online performance. The ideal candidate will be digitally savvy, organized, and capable of driving key performance indicators. This is a fixed-term position covering maternity leave in a fast-paced, dynamic environment.

Qualifications

• Proven experience in e-commerce or digital trading role.
• Hands-on experience with CMS platforms, preferably Shopify.
• Strong understanding of UX and e-commerce best practices.

Responsibilities

• Oversee daily site operations and manage promotional content.
• Plan and execute email marketing campaigns.
• Monitor website performance and report on KPIs.

Skills

E-commerce

Digital Trading

SEO

Email Marketing

Analytical Mindset

Tools

Shopify

Google Analytics

Klaviyo

Canva

Photoshop

Job description

Company Description

Olivia’s is a premium online destination, curating luxury furniture and stylish home décor from leading designer brands. Our mission is to make every home exceptional, combining beautiful aesthetics with a seamless digital experience. We’re a fast-paced, growing business passionate about delivering outstanding style and service.

Role Description

We are seeking an experienced and proactive E-commerce Manager to join our team on a fixed-term basis to cover maternity leave. This critical role will be responsible for the day-to-day management of the Olivias.com website, supporting trading and marketing activities, and driving online performance across key KPIs.

The successful candidate will be digitally savvy, highly organised, and confident working across a wide range of e-commerce functions. This is an exciting opportunity to take ownership of the online customer journey and deliver a first-class shopping experience.

Key Responsibilities

Website Management & Trading Calendar: Oversee the daily site operations, including updates to homepage, product listings, landing pages, and content blocks. Own and maintain the promotional and content calendar in line with commercial goals and seasonal campaigns.

Creative Content & Merchandising: Brief, design (where applicable), and implement banners, landing pages, and visual content across the site. Manage and merchandise product and collection pages to reflect marketing priorities, trends, and trading performance.

Email Marketing: Plan, build, and schedule weekly email newsletters and triggered flow emails using our CRM and email tools.

Marketing Support & Channel Oversight: Work closely with internal teams to oversee the planning and execution of key marketing channels, including SEO, organic social, and paid social. Help guide strategy and implementation by contributing to content planning, on-site optimisation, campaign briefs, and performance reviews.

Reporting & Analysis: Monitor website and campaign performance, interpreting data to inform strategy and optimisations. Reporting regularly on KPIs.

Skills & Experience

• Proven experience in an e-commerce or digital trading role, ideally within retail or home interiors.
• Hands-on experience with CMS platforms (Shopify preferred).
• Responsible for e-commerce activities for a similar premium/luxury brand.
• Strong understanding of UX, customer journeys/funnels, and e-commerce best practices.
• Experience with email marketing platforms and building campaigns (e.g., Klaviyo or similar).
• A good grasp of SEO principles and content strategy.
• Highly organised with the ability to manage multiple projects and deadlines.
• Basic graphic design and content editing skills (e.g., Canva, Photoshop, or similar tools).
• Analytical mindset – confident using Google Analytics and other reporting tools to assess performance and make data-driven decisions.

This role offers an exciting opportunity to join a high paced fast growth business with an enviable team of successful investors and backers. You will gain valuable experience working with an experienced team.

We have a great team, a friendly, welcoming environment, and a very positive can-do culture.

We look forward to hearing from you!