E-Commerce Manager – Christchurch – £50,000

Bond Williams; Hurn; On-site; GBP 45,000 - 65,000; Full time

Job summary

Bond Williams is recruiting an experienced Ecommerce Trading Manager for a growing ecommerce business. You will take ownership of day-to-day online trading and commercial performance, focusing on pricing, promotions, merchandising and CRO to drive sales and profitability.

You will collaborate with Finance, Marketing and other teams, using data and customer insight to identify opportunities and optimise the online customer journey.

Qualifications

• Experience in ecommerce trading or online retail.
• Strong understanding of ecommerce merchandising and commercial trading.
• Proven ability to manage pricing, promotions, sales and margin.
• Good grasp of CRO, conversion and online customer journey.
• Strong analytical and commercial skills with comfort using ecommerce data.
• Collaborative across Finance, Marketing and wider teams.

Responsibilities

• Own ecommerce sales, revenue, margin, and profit performance.
• Plan and manage the ecommerce trading calendar, pricing, promotions and offers.
• Manage onsite merchandising across products, categories, collections and landing pages.
• Optimise the customer journey, conversion rates and overall online experience.
• Analyse product, category, campaign and customer performance to identify growth opportunities.
• Work with Finance and Marketing on forecasting, budgets, campaigns and trading activity.
• Report on key ecommerce KPIs and make recommendations to senior management.

Skills

Ecommerce trading

Merchandising

Promotions planning

Conversion rate optimisation

Data analytics

Cross-functional collaboration

Pricing strategy

Advertising platforms

Tools

Magento

Brightpearl

Xero

Google Workspace

Job description

We're working exclusively with a growing ecommerce business looking to recruit an experienced Ecommerce Trading Manager to take ownership of its day-to-day online trading and commercial performance.

This is a hands-on role focused on driving online sales and profitability through effective trading, merchandising, promotions, and conversion optimisation. Working closely with Finance, Marketing, and the wider business, you'll use data and customer insight to identify opportunities and improve ecommerce performance.

Key Responsibilities

• Own ecommerce sales, revenue, margin, and profit performance
• Plan and manage the ecommerce trading calendar, pricing, promotions, and offers
• Manage onsite merchandising across products, categories, collections, and landing pages
• Optimise the customer journey, conversion rates, and overall online experience
• Analyse product, category, campaign, and customer performance to identify growth opportunities
• Work closely with Finance and Marketing on forecasting, budgets, campaigns, and trading activity
• Report on key ecommerce KPIs and make recommendations to senior management

Requirements

• Previous experience in ecommerce trading, digital trading, or online retail
• Strong understanding of ecommerce merchandising and commercial trading
• Experience managing pricing, promotions, sales, and margin
• Good understanding of CRO, conversion, and the online customer journey
• Strong analytical and commercial skills, with confidence using ecommerce data
• Able to work collaboratively across Finance, Marketing, and wider teams
• Experience with ecommerce and business systems such as Magento, Brightpearl, Xero, Google Workspace, and advertising platforms would be advantageous

What's on Offer

• Opportunity to take ownership of ecommerce trading within a growing business
• Commercially focused role with genuine influence over online performance
• Varied position covering trading, merchandising, promotions, and CRO
• Collaborative working environment with exposure to senior decision-makers
• Opportunity to make a tangible impact on ecommerce growth and profitability

This is a great opportunity for an Ecommerce Trading professional looking for a role where they can take real ownership of online performance and make a direct commercial impact.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency