Ecommerce Digital Product Manager

New Appointments Group; Ramsgate; Hybrid; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Bonus scheme

Hybrid working

Job summary

New Appointments Group is seeking an Ecommerce Digital Product Manager to own the ecommerce strategy and roadmap, driving digital growth and customer experience. You will collaborate with internal teams and external partners to deliver the next generation ecommerce site and achieve measurable business results.

The role emphasizes improving online trading performance, leading digital transformation projects, and leveraging analytics to optimise the customer journey and commercial outcomes.

Qualifications

• Experience managing ecommerce platforms.
• Strong commercial understanding of online trading.
• Data-driven with analytics to influence decisions.

Responsibilities

• Take ownership of ecommerce strategy, digital product roadmap and commercial performance.
• Lead the development, testing and launch of the new ecommerce website as Product Owner.
• Drive online revenue, conversion, customer acquisition, retention and lifetime value through data-led improvements.
• Manage the ecommerce trading calendar, including product launches, promotions and merchandising.
• Monitor ecommerce KPIs, analyse customer behaviour and implement continuous website optimisation initiatives.

Skills

Ecommerce management

Digital product roadmap

Commercial acumen

Digital transformation

Analytics

Stakeholder management

Communication

Cross-functional collaboration

Job description

Ecommerce Digital Product Manager - Thanet

This role offers the opportunity to take ownership of the client's ecommerce platform, driving digital growth, customer experience and commercial performance.

Working closely with internal stakeholders, external agencies and technology partners, you will lead the development of the next-generation ecommerce website while delivering continuous optimisation and measurable business results.

Benefits include a competitive salary of £50,000-£65,000/annum, bonus scheme and hybrid working.

Key Responsibilities

• Take ownership of the ecommerce strategy, digital product roadmap and commercial performance.
• Lead the development, testing and launch of the new ecommerce website as the business Product Owner.
• Drive online revenue, conversion, customer acquisition, retention and lifetime value through data-led improvements.
• Manage the ecommerce trading calendar, including product launches, promotions and merchandising.
• Monitor ecommerce KPIs, analyse customer behaviour and implement continuous website optimisation initiatives.

About You

• Previous experience managing ecommerce platforms and digital product roadmaps.
• Strong commercial understanding with experience improving online trading performance and customer experience.
• Proven ability to deliver digital transformation projects and manage external agencies and stakeholders.
• Data-driven with experience using analytics to influence commercial decisions and optimise performance.
• Excellent communication and project management skills with the ability to work cross-functionally across multiple teams.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles