E-Commerce Manager

Page Personnel; Manchester; On-site; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Bonus

Job summary

Page Personnel in Manchester is seeking an experienced E-Commerce Manager to drive the performance of the brand's online store, using data and customer insight to boost conversion and revenue. You will lead localisation across international markets and optimise on-site merchandising, pricing and promotions.

The role requires a proven ability to translate analytics into trading opportunities, run CRO tests, leverage AI tools, and collaborate with Marketing and Data teams.

Qualifications

• Experience managing e-commerce activity and online trading priorities.
• Strong commercial understanding of website performance and conversion.
• Ability to review customer journeys and identify improvements.
• Experience maintaining online content, pricing and promotions.
• Data-driven decision making using performance data.
• Right to work in the UK; no sponsorship.
• Based within a commutable distance to Manchester.

Responsibilities

• Own the performance of the ecommerce storefront, using data and customer insight to improve conversion, engagement and revenue growth.
• Lead localisation initiatives across key international markets, ensuring customers receive a relevant and optimised experience in each region.
• Manage and optimise on-site merchandising, product visibility and category performance to maximise customer engagement and sell-through.
• Bridge the gap between Marketing and Data teams to identify opportunities to improve customer acquisition, retention and lifetime value.
• Use analytics and customer behaviour data to identify trading opportunities, prioritise improvements and support business decision-making.
• Plan, execute and evaluate CRO and customer journey optimisation initiatives, using testing and experimentation to improve performance.
• Leverage AI and automation tools to improve ecommerce processes, merchandising efficiency and customer experience.
• Work closely with internal stakeholders and external partners to deliver ecommerce improvements, platform enhancements and new customer experiences.

Skills

Ecommerce management

Conversion optimization

Data-driven decisions

Customer journey analysis

Merchandising

Localization

CRO testing

AI in ecommerce

Stakeholder collaboration

Performance analytics

Job description

• Join a dynamic and entrepreneurial team where you can make a tangible impact
• Drive E-Commerce growth for a strong brand, expanding into new market

About Our Client

A forward-thinking, dynamic, fast-paced retail brand based in Manchester, that has gone from strength to strength since conception and is now entering yet another growth phase.

Job Description

As an E-Commerce Manager, you will:

• Own the performance of the ecommerce storefront, using data and customer insight to improve conversion, engagement and revenue growth.
• Lead localisation initiatives across key international markets, ensuring customers receive a relevant and optimised experience in each region.
• Manage and optimise on-site merchandising, product visibility and category performance to maximise customer engagement and sell-through.
• Bridge the gap between Marketing and Data teams to identify opportunities to improve customer acquisition, retention and lifetime value.
• Use analytics and customer behaviour data to identify trading opportunities, prioritise improvements and support business decision-making.
• Plan, execute and evaluate CRO and customer journey optimisation initiatives, using testing and experimentation to improve performance.
• Leverage AI and automation tools to improve ecommerce processes, merchandising efficiency and customer experience.
• Work closely with internal stakeholders and external partners to deliver ecommerce improvements, platform enhancements and new customer experiences.

The Successful Applicant

A successful 'E-Commerce Manager' should have:

• Experience managing e-commerce activity and online trading priorities.
• Strong commercial understanding of website performance and conversion.
• Ability to review customer journeys and identify clear improvements.
• Experience maintaining online product content, pricing and promotional activity.
• Confidence using performance data to guide practical decisions.
• Right to work in the UK. No sponsorship is available with this position.
• Be based within a commutable distance to Manchester

What's on Offer

• Permanent E-Commerce Manager position in Manchester within Retail.
• Salary of £45,000 to £70,000, dependent on the level of experience.
• Bonus.