E-Commerce Intern

Maison Francis Kurkdjian; Greater London; On-site; GBP 13,000 - 18,000; Full time

Job summary

Maison Francis Kurkdjian in London is seeking an E-Commerce Intern to support daily operations and strategic projects within the Omnichannel department for a 12-month, full-time internship.

You will assist with website updates, TOA and engraving strategy, site audits, market analysis, and performance reporting, gaining hands-on experience across E-Commerce and CRM tasks while collaborating with HQ and local teams.

Qualifications

• Currently pursuing or recently completed a degree in Business, Marketing, or a related field.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent analytical and communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment with strong organizational skills.

Responsibilities

• Execute weekly and ad hoc website updates in alignment with the E-Commerce animation plan, ensuring timely and accurate implementation.
• Support the E-Commerce Manager with the TOA and engraving strategy and its implementation.
• Conduct regular site audits to ensure a best-in-class customer experience.
• Perform market and benchmark analysis to provide feedback for customer experience improvements and support the development of local initiatives.
• Assist in the preparation and consolidation of weekly and monthly E-Commerce performance reports.
• Update and maintain global and local E-Commerce trackers.
• Support the E-Commerce Manager and Global CRM team on newsletters briefing, performance tracking, and benchmark analysis.
• Monitor the weekly consumables inventory tracker and elevate issues as necessary.
• Support ad hoc requests from the Global Client Relations team.
• Participate in team meetings and contribute ideas for E-Commerce growth.
• Provide general administrative support, including raising POs and preparing presentations for key stakeholders.

Skills

Analytical thinking

Attention to detail

Communication

Organizational skills

Problem solving

Education

Degree in Business/Marketing

Tools

Microsoft Excel

PowerPoint

Word

Job description

Start Date: January 2027

Position: E-Commerce Intern

Department: Omnichannel

Location: London

Duration: 12 months, full time

Position Summary: We are seeking a proactive and detail-oriented E-Commerce Intern to assist with various aspects of our E-Commerce operations. This role offers hands‑on experience in both day‑to‑day operations and strategic projects, providing a comprehensive understanding of the E-Commerce landscape. The intern will support the team in driving business growth through research, administrative tasks, and the execution of local initiatives.

Job Responsibilities

• Execute weekly and ad hoc website updates in alignment with the E-Commerce animation plan, ensuring timely and accurate implementation.
• Support the E-Commerce Manager with the TOA and engraving strategy and its implementation.
• Conduct regular site audits to ensure a best‑in‑class customer experience.
• Perform market and benchmark analysis to provide feedback for customer experience improvements and support the development of local initiatives.
• Assist in the preparation and consolidation of weekly and monthly E-Commerce performance reports.
• Update and maintain global and local E-Commerce trackers.
• Support the E-Commerce Manager and Global CRM team on newsletters briefing, performance tracking, and benchmark analysis.
• Monitor the weekly consumables inventory tracker and elevate issues as necessary.
• Support ad hoc requests from the Global Client Relations team.
• Participate in team meetings and contribute ideas for E-Commerce growth.
• Provide general administrative support, including raising POs and preparing presentations for key stakeholders.

Profile

Currently pursuing or recently completed a degree in Business, Marketing, or a related field. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent analytical and communication skills. Strong problem‑solving abilities and attention to detail. Ability to work in a fast‑paced environment with strong organisational skills. Proactive attitude and eagerness to learn.

Additional Information

Opportunities

• Gain hands‑on experience and develop expertise in E-Commerce and CRM operations.
• Play a key role in shaping local E-Commerce strategy and contributing to its growth.
• Exposure to cross‑functional collaboration with HQ and local teams.

Reports To: E-Commerce Manager