Digital Intern

LVMH Fragrance Brands; Greater London; On-site; GBP 12,000 - 19,000; Full time

Job summary

Givenchybeauty seeks a Digital Intern in London to support the activation of the Ecommerce & CRM strategy for the UK market. The role focuses on digital and luxury branding while protecting the brand image and contributing to its online performance.

You will work within Marketing for 12 months, starting January 2027, assisting Ecommerce and CRM initiatives and collaborating with HQ and external agencies.

Qualifications

• Bachelor's degree is required.
• Previous digital experience in luxury/retail is preferred.
• Basic HTML knowledge desirable but not required.
• Experience with Salesforce Commerce Cloud and Marketing Cloud is a plus.

Responsibilities

• Support the local e-commerce site management and daily performance tracking.
• Coordinate product launches and update site visuals, merchandising and promotions.
• Maintain daily site checks for bugs, errors, and optimisations.
• Assist on e-commerce tech developments with HQ tech team.
• Support content briefs for performance media campaigns with Labelium and Tigrz.
• Prepare daily/weekly/monthly e-commerce reports tracking sales vs targets.

Skills

Fluent English

Analytical skills

Attention to detail

Organised

Team player

Multitasking

Education

Bachelor's degree

Tools

Microsoft Excel

PowerPoint

Photoshop

Salesforce Commerce Cloud

Marketing Cloud

Job description

Purpose of the role

The Digital Intern will be responsible for supporting the activation of the Ecommerce & CRM strategy of Givenchybeauty.com in the UK.

Position: Digital Intern

DEPARTMENT: MARKETING

LOCATION: LONDON

DURATION: 12 MONTHS

START DATE: JANUARY 2027

Purpose of the role

The Digital Intern will be responsible for supporting the activation of the Ecommerce & CRM strategy of Givenchybeauty.com in the UK.

This profile will be obsessed with all things digital & luxury, and highly motivated to continue the success story of Givenchy’s digital performance whilst always protecting brand image.

Main responsibilities

Ecommerce

• Support the management of the local e-commerce site, tracking performance daily


• Coordinate product launches and update site content, including visuals, merchandising & promotions


• Maintain daily site checks for any bugs, errors, and/or needed optimisations to support sales


• Support on e-commerce tech developments working closely with our tech team in headquarters


• Support in content briefs for performance media campaigns, working alongside Labelium and Tigrz


• Prepare daily/weekly/mothly e-commerce reports, tracking sales vs target / key priorities & qualitative feedback


• Completion of ad-hoc UK reports


• Support on the completion of monthly reports shared with Ecommerce headquarters

CRM

• Manage end-to-end campaign delivery including campaign build, segmentation, proofing, testing, optimisation, reporting


• Brief and manage external agency to deliver all CRM assets, including print and fulfilment for direct mail and email HTML development


• Contribute to the generation of creative ideas for CRM content creation within the department


• Support stores with local events through email campaigns, where necessary


• Ensure timely execution and completion of all CRM campaigns within budget

Profile

PERSON SPECIFICATION Fluent in English Genuine affinity for the brand and the luxury industry Strong numerical and analytical skills Keen eye for detail and excellent proof-reading skills Team player able to build strong and efficient relationships Ability to work under pressure and meet tight deadlines Highly organised and detail-oriented, with a strong ability to manage multiple projects simultaneously with un-prompted follow-through Proficient in Microsoft Office Suite; Excel and PowerPoint Bachelor's degree required Previous digital experience required Basic HTML knowledge desirable but not required Experience using Photoshop desirable but not required. Experience using Salesforce Commerce Cloud and Marketing Cloud desirable but not required.

Additional Information

Position within the organisation

• Reports To: Senior Ecommerce & Acquisition Manager and CRM Manager


• Direct Reports: None

Internal Contacts

• Marketing Product Managers


• Global Ecommerce Team


• Global CRM Team

External Contacts

• Media Agencies: Labelium & Tigrz