E-Commerce Governance & Experience Intern

TikTok Inc.; Greater London; On-site; GBP 13,000 - 20,000; Full time

Job summary

TikTok Inc. is offering a project internship within the Governance & Experience team (GNE) in Greater London. You will gain hands-on experience supporting governance processes, researching, and analyzing data to improve the platform's safety and user experience.

You'll collaborate with product, operations, risk, and policy teams, documenting workflows and presenting findings to inform decisions at scale. This role is for a full-time enrolled student for an initial period of at least 3 months.

Qualifications

• Currently pursuing an Undergraduate/Master's degree, available to start internship immediately, for at least 3 months.
• Strong interest in digital platforms, user experience, or trust & safety.
• Analytical mindset - able to work with data and draw insights.
• Clear communicator - able to summarise findings and collaborate effectively.
• Curious, proactive, and eager to learn in a fast-paced environment.

Responsibilities

• Support ongoing projects, contribute to research, assist with data analysis, and work with cross-functional teams to design, test, or improve systems and processes.
• Collaborate with colleagues across product, operations, risk, and policy teams.
• Help document workflows, write summaries, or prepare project materials.
• Analyse platform data or feedback to identify trends, risks, or opportunities.
• Conduct research or benchmarking to inform team decisions.

Skills

Analytical mindset

Clear communicator

Curious mindset

Interest in digital platforms

Education

Undergraduate/Master's student

Tools

Excel

SQL

Python

Job description

TikTok Inc. is offering a project internship within the Governance & Experience team (GNE) in Greater London. You will gain hands-on experience supporting governance processes, researching, and analyzing data to improve the platform's safety and user experience.

You'll collaborate with product, operations, risk, and policy teams, documenting workflows and presenting findings to inform decisions at scale. This role is for a full-time enrolled student for an initial period of at least 3 months.