E-Commerce Executive

Mulberry Recruitment Ltd; Windlesham; On-site; GBP 33,000 - 35,000; Full time

Job summary

Mulberry Recruitment Ltd is seeking an organized E-Commerce Merchandiser for Windlesham, Surrey. The role focuses on driving online sales, improving website performance and enhancing the customer experience across multiple websites and retail partners.

You will manage merchandising, online trading, data analysis and partner account management, collaborating with Marketing, Buying and other teams to deliver campaigns and optimise performance.

Qualifications

• 3+ years’ experience in E-Commerce, Digital Merchandising or Online Trading, ideally within retail or FMCG.
• Strong understanding of website merchandising, UX and online retail best practices.
• Experience with analytics and e-commerce platforms such as GA4, Shopify, Looker Studio, Salesforce Commerce Cloud or Power BI.
• Strong analytical, organisational and communication skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Confident working collaboratively with internal teams and external retail partners.

Responsibilities

• Manage and optimise website homepages, landing pages, banners and product content.
• Work with Marketing and Buying teams to deliver campaigns and promotional activity.
• Monitor website performance, including conversion rates, CTR and bounce rates, identifying opportunities for improvement.
• Conduct regular website audits to ensure accuracy, consistency and a strong customer experience.
• Manage relationships with a key online retail partner, coordinating marketing briefs and promotional campaigns.
• Monitor daily and weekly sales performance, reporting on trends and commercial opportunities.
• Support the E-Commerce Manager with trading plans, forecasts and strategies to achieve sales and profit targets.

Skills

E-commerce

Analytics

Digital merchandising

Communication

Organisational skills

Tools

GA4

Shopify

Looker Studio

Salesforce Commerce Cloud

Power BI

Job description

E-Commerce Merchandiser

Location: Windlesham, Surrey
Salary: £33,000–£35,000 per annum
Department: E-Commerce
Job Type: Full-time

About the Role

We are looking for an organised, commercially minded E-Commerce Merchandiser to join our growing team.

Working across multiple websites and key retail partners, you will play a key role in driving online sales, improving website performance and enhancing the customer experience.

This is a varied, hands-on role combining website merchandising, online trading, data analysis and retail partner account management.

Key Responsibilities

• Manage and optimise website homepages, landing pages, banners and product content.
• Work with Marketing and Buying teams to deliver campaigns and promotional activity.
• Monitor website performance, including conversion rates, CTR and bounce rates, identifying opportunities for improvement.
• Conduct regular website audits to ensure accuracy, consistency and a strong customer experience.
• Manage relationships with a key online retail partner, coordinating marketing briefs and promotional campaigns.
• Monitor daily and weekly sales performance, reporting on trends and commercial opportunities.
• Support the E-Commerce Manager with trading plans, forecasts and strategies to achieve sales and profit targets.

Skills & Experience

• 3+ years’ experience in E-Commerce, Digital Merchandising or Online Trading, ideally within retail or FMCG.
• Strong understanding of website merchandising, UX and online retail best practices.
• Experience with analytics and e-commerce platforms such as GA4, Shopify, Looker Studio, Salesforce Commerce Cloud or Power BI.
• Strong analytical, organisational and communication skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Confident working collaboratively with internal teams and external retail partners.

The Ideal Candidate

A proactive and commercially driven individual with a passion for e-commerce, strong analytical skills and the ability to turn data into actions that drive online sales and growth.