E-Commerce Administrator

Confidential; Coventry; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private healthcare

Death in service insurance

Early finish on Friday

Job summary

Confidential is seeking an E-Commerce Administrator (Amazon Marketplace) near Bidford-on-Avon, Warwickshire. The role combines Amazon channel management, order and returns logistics, and marketing support to grow online sales.

You will work across sales, logistics and marketing, ensuring listings are accurate, orders are fulfilled on time and opportunities to expand into new marketplaces are explored.

Qualifications

• Experience with Amazon Seller Central or Vendor Central is essential.
• Administration experience within e-commerce, sales support or logistics.
• Strong organisational skills with attention to detail.
• Ability to work independently and solve problems.
• Good working knowledge of Microsoft Office, especially Excel.

Responsibilities

• Manage Amazon marketplace presence and product listings.
• Coordinate order administration and returns logistics.
• Support marketing activities to drive online sales.

Skills

Amazon Seller Central

E-commerce admin

Excel

Organisational skills

Communication

Data analysis

Multi-hat roles

Tools

Microsoft Office

Job description

E-Commerce Administrator Bidford-on-Avon, Warwickshire

E-Commerce Administrator £30,000 per annum (dependent on experience) Full-Time, Permanent Early finish Friday 25 days holiday + bank holidays Private healthcare

Do you know your way around Amazon Seller Central and want a role with more variety than a pure marketplace job? Our client, a growing e-commerce business near Bidford-on-Avon, is looking for a well-rounded E-Commerce Administrator to take ownership of their Amazon channel and to get stuck into the logistics and marketing that sit either side of it.

This is deliberately a multi-hat role. Amazon is the core of it, but you'll also coordinate order fulfilment and returns, and support the marketing that drives online sales. It will suit someone who enjoys variety and wants to grow with an expanding online operation, rather than a specialist who only wants to work in one lane. Commutable from Alcester, Stratford-upon-Avon, Evesham, Redditch and Studley.

Key Details

• Job Title: E-Commerce Administrator (Amazon Marketplace)
• Salary: £30,000 per annum, dependent on experience
• Contract: Permanent, full-time
• Location: Near Bidford-on-Avon, Warwickshire office based
• Hours: Monday to Thursday 07 00, Friday 07 00 (some flexibility available for the right person)

About the Role

The role splits three ways: Amazon marketplace management, order and returns logistics, and marketing support. You will make sure products are listed accurately and compliantly, orders reach Amazon and other fulfilment locations on time, and opportunities to grow online sales are spotted and acted on. You'll work closely with colleagues across sales, logistics and marketing, and have real scope to shape how the marketplace operation develops.

Key Responsibilities

Amazon and online marketplaces

• Create, maintain and update product listings across Amazon and other online marketplaces
• Review and optimise product content to improve visibility, customer engagement and sales performance
• Check that all products meet Amazon's compliance standards for the UK and EU
• Support the ongoing development and growth of the Amazon marketplace presence
• Research and explore opportunities to expand into additional online marketplaces and sales channels
• Resolve marketplace queries and support customers where required

Order administration and logistics

• Coordinate and manage the administration of customer orders, ensuring timely delivery to Amazon and other fulfilment locations
• Monitor and manage returns from Amazon, including overstocked, damaged or slow-selling items

Marketing support

• Support the wider team with marketing activity linked to online sales product content, promotions and campaign support

What We're Looking For

• Hands-on experience of Amazon Seller Central or Amazon Vendor Central this is essential
• Someone genuinely well-rounded, who is happy wearing several hats across marketplace, logistics and marketing rather than working in a single specialism
• Previous administration experience, ideally within e-commerce, sales support or logistics
• Strong organisational skills with excellent attention to detail
• The ability to work independently, self-motivated and able to problem solve
• Good working knowledge of Microsoft Office, particularly Excel
• Confidence working with data, product information and online systems
• Good communication skills and the ability to liaise with multiple stakeholders
• A proactive approach and a willingness to identify process improvements and growth opportunities

Desirable

• Experience with Amazon PPC advertising, including budget monitoring, keyword and search optimisation, and reporting on ACOS / ROAS
• Understanding of other online marketplaces such as eBay, TEMU, Joybuy or similar
• Comfortable working with API-driven reports and automated data tools, or happy to learn the systems that feed them
• Any marketing experience product photography, copywriting, email or social
• Strong IT skills confident picking up new software and troubleshooting everyday technical issues independently

What's On Offer

• £30,000 per annum + dependent on experience
• 25 days holiday plus bank holidays
• Private healthcare through Vitality
• Death in service insurance
• Early finish on a Friday (3pm)
• A genuinely varied role with scope to grow alongside an expanding e-commerce operation

We are an equal opportunities employer.