Dynamics CRM Architect

JR United Kingdom; Kingston upon Hull; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company in the UK is seeking a Dynamics CRM Architect to lead the adoption of their CRM system across the organization. This role involves designing technical solutions, managing a development team, and ensuring stakeholder needs are met while enhancing functionality.

Qualifications

• Extensive experience as a CRM architect.
• Strong knowledge of MS Dynamics, particularly F&O and CE.
• Ability to handle stakeholder interactions confidently.

Responsibilities

• Design and implement solutions to enhance CRM adoption.
• Work closely with stakeholders to understand business requirements.
• Lead a team of D365 developers and support analysts.

Skills

Stakeholder Management

MS Dynamics F&O

MS Dynamics CE

CRM Adoption

Education

Relevant qualifications

Job description

Dynamics CRM Architect

Location: Kingston upon Hull, East Yorkshire, United Kingdom (UK-based, with occasional travel)

Client: Uniting Cloud

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

Role Overview:

The CRM system is currently used in parts of the business, and the goal is to expand its adoption across the organization. As a Dynamics CRM Architect, you will lead the technical design and decision-making to facilitate this expansion, ensuring maximum benefit and successful adoption.

Responsibilities:

• Design and implement solutions to enhance CRM adoption and functionality
• Work closely with stakeholders to understand business requirements
• Provide technical hands-on support and high-level design
• Oversee the deployment and adoption of the CRM solutions
• Lead a team of D365 developers and support analysts, providing task management and guidance

Requirements:

• Extensive experience as a CRM architect with strong knowledge of MS Dynamics, particularly F&O and CE
• Ability to confidently handle stakeholder interactions
• Based in the UK and willing to travel occasionally (approximately once a quarter)
• Relevant qualifications and education (preferred but not essential)

Company Values:

• Focus on improving customer experience through CRM
• Supportive and inclusive environment caring for colleagues and the environment