Dynamics BC Support Consultant (Hybrid) — Career Growth

TSG; Gran Bretaña; Híbrido; GBP 35.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee ownership

Flexible working

CSR days

Life assurance

Pension scheme

Bonus scheme

Descripción de la vacante

TSG (Technology Services Group) seeks a Dynamics BC Support Consultant to provide NAV/BC support to customers and internal teams. You will assist with Jet and Continia add-ons and support short implementions. The role offers hybrid working options across the UK.

Knowledge of NAV/BC systems, remote support capabilities, and MS SQL Server are essential. Experience in a Microsoft Partner environment is preferred and you will work with a dedicated team to drive service excellence.

Formación

• Must have strong NAV/BC knowledge with customer support experience.
• Experience implementing Jet and Continia add-ons is preferred.
• Familiar with remote access and support ticket handling.
• Background in a Microsoft Partner environment is advantageous.

Responsabilidades

• Respond to NAV/BC support queries via phone, email, and remote access.
• Manage calls and SLA targets, perform data analysis and investigations.
• Collaborate with project team during handovers to support.
• Deliver consultancy for ISV installs like Jet/Continia in a hybrid model.
• Assist with CaaS Wave Releases per Microsoft schedule.

Conocimientos

NAV/BC knowledge

Support experience

Jet/Continua implementation

Remote access tools

SQL Server

Microsoft Partner experience

Educación

MB-800 certification

Accounting qualifications

Herramientas

Jet

Continia

Jet Reports

Continua Document Capture

Dime Scheduler

Zetadocs

Spindle

Descripción del empleo

TSG (Technology Services Group) seeks a Dynamics BC Support Consultant to provide NAV/BC support to customers and internal teams. You will assist with Jet and Continia add-ons and support short implementions. The role offers hybrid working options across the UK.

Knowledge of NAV/BC systems, remote support capabilities, and MS SQL Server are essential. Experience in a Microsoft Partner environment is preferred and you will work with a dedicated team to drive service excellence.