Dynamics 365 BC Functional Consultant — Hybrid/Remote

Cathcart Technology; Gateshead; Hybrid; GBP 33,000 - 55,000; Full time

Benefits offered by this job

Hybrid working

Salary up to £55,000

Gateshead office

Career progression

Job summary

Cathcart Technology in Gateshead is seeking a Business Central Functional Consultant for a Microsoft-focused consultancy. The role is primarily remote with occasional travel, and offers hybrid working from the Gateshead office.

You will own BC and Dynamics 365 support, work with customers via Teams, and help optimise their use of Microsoft solutions. The role involves problem-solving, business process advisory, and opportunities to contribute to project work.

Qualifications

• BC Functional Consultant experience.
• Strong understanding of accounting and financial processes.
• Confident in supporting, advising and training end users.
• Knowledge of management reporting and business reporting requirements.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder relationship building.
• Experience with Sage 50, Sage 200, Xero or QuickBooks.

Responsibilities

• Own customer support across Dynamics 365 Business Central and related apps.
• Investigate issues and advise users on business processes.
• Manage the service desk and coordinate escalations.
• Collaborate with consultancy and project teams.
• Support handovers and help customers maximise system usage.

Skills

BC Functional Consultant

Accounting

End-user support

Management reporting

Analytical

Communication

ERP systems experience

Tools

Sage 50

Sage 200

Xero

QuickBooks

Job description

Cathcart Technology in Gateshead is seeking a Business Central Functional Consultant for a Microsoft-focused consultancy. The role is primarily remote with occasional travel, and offers hybrid working from the Gateshead office.

You will own BC and Dynamics 365 support, work with customers via Teams, and help optimise their use of Microsoft solutions. The role involves problem-solving, business process advisory, and opportunities to contribute to project work.